Systemwide Digital Library Content Program Manager, 1460107

California State University Office of the Chancellor - Long Beach, CA

Full-time | Temporary | Contract
Job Title: Systemwide Digital Library Content Program Manager
Job ID: 1013893
Location: Downtown Long Beach
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Code 3318
Job Grade Range A
Department Electronic Core Collection

Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Digital Library Content (SDLC) Program Manager. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.


Commensurate with qualifications and experience.

Position Information

The California State University, Office of the Chancellor, is seeking a SDLC Program Manager will lead cross functional teams in the implementation and administration of system wide library eResources program strategies as determined by the Director of SDLC. SDLC Program Manager will lead teams through all phases of eResource acquisitions, including scope of work development, market research, proposal evaluation, negotiations, and facilitating the implementation of library access system to acquired eResource. SDLC Program Manager will also manage Systemwide Digital Library Services (SDLS) contracts.

Unified Library Management System (ULMS) fundamentally changed how CSU libraries function, from a group of independently managed libraries to a centralized management system of libraries. As a result of the new ULMS, the CO is now managing a single library platform and technology on behalf of all 23 campuses. The changes in the responsibility of this position reflects the changes due to the implementation of the Unified Library Management System (ULMS) in all 23 CSU, the changes of the programmatic responsibilities of the SDLC department in response to the strategic directions of the Council of Library Deans (COLD), and the added responsibility of performing as a lead for the new represented Finance Operations Analyst position.


Under the general direction of the Director of Academic Technology Services (ATS) Contract Management, the Systemwide Digital Library Content Program Manager will:
  • Support the Director of SDLC in the development and management of new system wide library eResource programs,
  • Work more closely with the 23 members of the campus collection development officers in developing strategies for identifying and implementing eResources for the campus libraries.
In addition to direct supervision of the Library Services Specialist, this position will also perform as a lead to SDLC Finance Operations Analyst and CSU campus library staff members in managing SDLC projects under the Director of SDLC,
  • be responsible for the basic negotiations and contract management of SDLS library services agreements,
  • represent SDLC on the CSU EAR committee, comprised of 10 members including CSU campus library deans and library staff system wide,
  • provide direction to SDLC Financial Operations Analyst in the daily financial administration of SDLC and SDLS programs as well as the contractual administration of SDLC and SDLS programs.
  • new ULMS skills will be required to manage the eResource license right and restrictions module of the ULMS for SDLC
  • manage the web based Subscription Memo process, where this position will be required learn web based coding to develop
  • manage eResource acquisition projects in collaboration with University of California Office of the President-California Digital Library , Community College League of California and Statewide California Electronic Library Consortium (SCELC).

This position requires:
  • A Bachelor's degree from an accredited four-year college or university in business, library science or related field is required or equivalent years of education and work experience; and a minimum of 5 years of related work experience in any combination of contract management and/or library eResource license management.
  • A minimum of six years of increasingly responsible managerial experience. Experience working with higher education eResource firms is preferred.
  • Content Expertise:Must have experience in managing the acquisition of a diverse collection of publisher academic content for libraries. Understanding of policies and procedures as it relates to library eResource technologies in areas of library journals, databases, streaming media and electronic library services contract procurements are required. Experience in library eResource technology licenses preferred. Must be able to demonstrate the ability to negotiate and analyze eResource proposals and experience necessary to incorporate the results of the negotiations into a contract with favorable terms.
  • Financial Contract Skills:Must be able to accurately analyze financial and contractual data, monitor data in a complex environment, perform research independently, and draft reports including: budget projection and comparison of vendor proposed pricing and terms and conditions. Must be familiar with accounting, and budgeting methods and procedures.
  • Project Management and Team Work Skills: Must be proactive and be able to work and lead in a team environment while understanding and guiding the roles and responsibility of fellow team members. Must be able to effectively interface with fellow employees and management at all levels. Must have the ability to work on multiple assignments and tasks and be able to adjust to change quickly. Must be flexible yet focused, have the ability to follow up and follow through, and the initiative to see the need. Must have a demonstrated ability to function independently with a minimum amount of supervision, be organized, able to prioritize, recognize conflicts, and the ability to seek or recommend resolutions. Must have experience working in a professional business environment and be able to communicate effectively and in a professional manner, both verbally and in writing. Must have excellent customer service skills. Must be experienced in developing vendor relationships and be able to deal with vendors in a professional, cordial and, when the need arises, a firm manner to the best interest of the CSU.
  • Technology Skills: Must be knowledgeable and proficient in using Microsoft Office products with at least an intermediate proficiency in the use of Excel and Word. Working knowledge of Microsoft Sharepoint, SurveyGizmo, ZOOM, and workflow management software is preferred. Familiarity with finance and contract management software or a demonstrated ability to learn and use similar software is preferred. Must be familiar with utilizing web based and computer based technological tools in everyday work. Must be comfortable working in and keeping a digital office. Must have experience in utilizing technological tools in maintaining and organizing financial and contractual data files.
Application Period

Resumes will be accepted until May 28, 2019 or until job posting is removed.

How To Apply

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Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.


This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

Mandated Reporter Per CANRA

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.


The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

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