Full Job Description
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.
The Senior Business Systems Analyst (Sr. BSA) will be a liaison between the business and IT. In this role you'll be responsible for identifying, analyzing, and evaluating existing and proposed business processes and user requirements for PTC Windchill and supporting legacy Siemens Teamcenter projects. The Sr. BSA role has three major responsibilities:
Business process analysis and improvement
Training / mentoring of PTC Windchill users
Documentation and testing of new features and functionality
Duties and Responsibilities:
Business process analysis and improvement:
Consult with business on process redesign
Gather business requirements through workshops, meetings, and individual information gathering sessions
Evaluate existing business processes and identify areas for improvement
Document current and future system use cases and business flows
Define proposed solutions to solve business need (using six sigma methods)
Translate user needs into system requirements, engaging other business functions as needed
Training / mentoring of Teamcenter/PTC Windchill users:
Provide end-user Teamcenter/PTC Windchill support within the organization
Train others on specific areas of Teamcenter/PTC Windchill business processes or systems
Support the documentation and testing of new features and functionality:
Assist with the development of system documentation, training materials, communication materials, demos, etc., in preparation for a global deployment
Write test cases and participate in SIT, UAT, and PQ testing
Ensure development of new features / functionality follows lifecycle process
Identify and resolve data quality issues, acting as the primary contact for the data management process between IT developers and the global business community
8+ years of experience in applying information system solutions to business problems
Experience in system testing, validation, problem resolution and training
Preference for experience in medical device or pharmaceutical industries
Greenbelt / Blackbelt training / certification preferred
Prior experience with PTC Windchill or other global PLM system development and data migration
Solid knowledge of the application development process
Data Migration experience from Teamcenter to Windchill PLM is preferred
Background of business analyses in applying PLM to medical device and pharmaceutical industry
Prior experience within a development and/or manufacturing environment
Ability to translate stakeholder requests into well-defined, documented use cases / requirements and review with stakeholders
Strong communications skills (verbal, written, and listening)
Prior experience in software application system testing (such as PLM, ERP, MES)
Ability to provide technical guidance within a global, cross-functional team
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
EEO is the Law
EEO is the law - Poster Supplement
Pay Transparency Policy
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.