Full Job Description
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. We plan to achieve this mission by building best-in-class platforms and productivity services for a mobile-first, cloud-first world. Our core ambitions are to reinvent productivity & business processes, build the intelligent cloud platform and create more personal computing. The Microsoft Devices Supply Chain (MDSC) organization is critical to delivering on this mission and vision, maintaining responsibility for the end-to-end physical and digital supply chains for all of Microsoft’s vast array of hardware and software products across including Surface, Surface Hub, HoloLens, Xbox, PC Hardware, Accessories, Games, Windows, Office and more.
The Reverse Supply Chain Planning team is key to achieve these goals by ensuring we optimize the reverse supply chain to support customer exchange requirements and achieve our desired cash flow, inventory, cash recovery, and service level targets. We are hiring a Reverse Planner to own, develop, communicate, and execute the end-to-end reverse supply chain for several Microsoft 1st Party Hardware Products. This is a broad scoped role with lots of authority to create impact.
Own, develop, communicate, and execute the end-to-end reverse supply chain for several Microsoft 1st Party Hardware Products
Demand forecasting, supply planning, factory management, material requirements, and refurbished S&OP
Partnering with our Operations, Policy, Materials Planning, and Exchange Center teams, you will coordinate and communicate the plan, and proactively mitigate shortfalls or surpluses in inventory.
Help improve our systems and processes, develop new reporting tools to improve supply chain visibility and accuracy, and drive implementation and adoption of new capabilities.
Strong knowledge of supply chain with two or more years of prior experience in supply chain planning, inventory management, procurement, or manufacturing operations
Strong process/system background and proven ability to rapidly understand, use and drive improvements in new processes/systems
Experience with Supply Chain ERP systems (SAP, APO/IBP, MRP preferred)
Ability to work with Data (Advanced Excel mandatory, SQL preferred)
Strong analytical and problem-solving capability, knowledge of statistical optimization and time-series modeling a plus
High sense of ownership and drive for closure with a persistent attention to detail
Strong critical thinking and ability to drive resolution in ambiguous situations
Excellent communication including written and verbal presentation to senior level audience
Bachelor’s degree required (BS/MS in supply chain, operations management, math/economics or engineering desired), MBA in Supply Chain Management a plus
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.