Novant Health is seeking a Scheduling Clerk that is responsible for scheduling of all procedures, registration activities, gathering and processing of patient demographic and insurance information. Come join a remarkable team where quality care meets quality service, in every dimension, every time. #JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth.
Education: High school diploma required.
Experience: Two years of experience in customer service and customer relations required. Experience in scheduling and coordinating appointments preferred.
Additional skills required: Must be able to coordinate multiple calls and requests. Excellent interpersonal and communication skills, experience and competency in customer relation skills in a professional environment. Ability to organize and prioritize work in a stressful environment. Ability to work effectively as a member of a team and is self-directed. Good problem solving skills. Prioritize workflow and excellent time management skills. Must be detail oriented, work independently and communicate using “remarkable” customer skills.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".