Senior Administrative Assistant

UnitedHealth Group - Phoenix, AZ3.6

Energize your career with one of Healthcare’s fastest growing companies.

You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

The Administrative Assistant supports multiple EAP product lines, staff and high profile customers to ensure timely processing of invoices, compiling timely and accurate EAP reports, process and follow - up on hardware, software and supply requests for new and existing employees; other administrative duties such as data entry and special projects.

Primary Responsibilities:
Manage invoicing with prompt response time, follow - up and timely entries into payment system. Invoicing includes: SAE, CIRS, SAP and Ad hoc providers
Compile and / or integrate information needed to complete internal and customer reports and documents
Assist with new hire onboarding; may include sending equipment for teleworkers and requesting system access
Assist with employee terminations by recovering Optum property and ensuring proper paper PHI management
Record / label / file records and documents according to enterprise records management procedures
Data entry that may include inputting notes and activity for contractors / EAP partners
Order supplies for EAP team, such as printers, jetpack, business cards and other office supplies
Assist EAP Managers with special projects and system implementation
Maintain and distribute lists as needed (e.g., organizational charts; email; distribution; vendor; contacts; etc.)
Prepare slide decks and team meeting agendas / notes
Support EAP staff and implement process improvements
Make travel arrangements for EAP Leadership
All other admin duties as assigned

Required Qualifications:
High School Diploma / GED or higher
4 + years previous Administrative Assistant experience
4+ years demonstrated computer hardware and software utilization / proficiency in corporate environment

Preferred Qualifications:
Associate's Degree or higher
Working knowledge of healthcare industry (i.e. EAP, Behavioral Health services, or equivalent)

Soft Skills:
Strength and experience in planning, organization, problem solving, prioritization and rapid execution of multiple tasks
Strong problem resolution and customer service orientation
Strong written and verbal communication skills
Strong business acumen and professional presentation
Ability to effectively communicate with all levels within the organization and be able to form effective collaborations with others.
Ability to understand and work effectively within large matrix managed corporations
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.