Automotive Warranty Specialist

Kelly Services - Murfreesboro, TN

Temporary | Contract
Kelly Services is seeking a talented professional with previous experience in the automotive industry to begin their career as a Warranty Specialist.

Essential Qualifications

One or more years of directly related experience in the automotive industry. Previous automotive/technical experience at either a manufacturer or dealer level is preferred, especially in the Parts and Service area.
High School or equivalency, bachelors degree in a related discipline is preferred.
Working knowledge of a Microsoft Office Suite and other PC applications.
Solid interpersonal, conflict resolution, negotiation, and decision-making skills.

WARRANTY Handles inbound calls from customers and dealer staff. Responds to product questions and customer complaints. Assists in formulating resolutions regarding vehicle repairs, warranty coverage and consumer agency claims. This position provides day to day direction and assistance to dealer and regional personnel with telephone support and telephone training on all facets of the claims life-cycle, including warranty, service contracts, campaign, goodwill inquiries, pre- approvals, and post approvals. In this position, the rep will work closely with others in a large team environment.

Why Kelly®?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.