For more than 185 years, Fairbanks has manufactured and provided top quality industrial weighing equipment and dependable service through a network of Fairbanks sales and service representatives and authorized distributors. Fairbanks continues to break new ground in scale design, setting the new standard in weighing equipment and systems engineering while meeting the special needs of our customers.
As a Resident Field Service Technician, you will be responsible for the installation, calibration and service of a customer’s weighing equipment in your territory. This position will operate remotely out of Cleveland, OH but is supported administratively by a Service Center in Pittsburgh. Resident Field Service Technicians will be working on both mechanical and electronic scales in various industries and environments from grocery store scales to massive truck and train scales. We are looking for someone that is self-motivated, has a strong desire to learn a trade, and has a willingness to be part of a team that exceeds our customers’ expectations. The ideal Resident Field Service Technician candidate will have knowledge in many fields including mechanical, electrical, and computer experience. We will provide basic and ongoing training to facilitate your growth and future with Fairbanks Scales.
This position is a remote role based in Cleveland, OH.
Installation, inspection, calibration, repair and maintenance of industrial weighing and measuring equipment
Complete service documents and test reports for review with customers and management
Provide consultation and quotations on product and services
Participate in the marketing and sales effort of the Customer Support Center to expand service revenues
Compliance with all Fairbanks policies, along with OSHA, MSHA, DOT regulations and all other laws governing the workplace
Minimum 1 year Field Repair and/or Industrial Maintenance Experience preferred
Must be able to lift/maneuver 50+ lbs
Must have or be able to obtain Class B CDL including a pre-employment drug test, physical exam, and Motor Vehicle Record analysis
Must pass pre-employment criminal background check
Must be able to pass State test for Service Agent
Must be willing to work overtime (nights/weekends) as required to satisfy customer needs
Basic knowledge of mechanical maintenance and electronics with ability to work outdoors for long periods
Basic knowledge of computers and software - Understanding serial outputs / networking would be a plus
Working knowledge of a digital volt meter
Ability to travel out of town for training and overnight assignments within designated territory when applicable