Service Desk Office Support Specialist

Unisys - Augusta, GA3.7

Full-timeEstimated: $54,000 - $71,000 a year
EducationSkills
We Believe in Better!

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.

At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making a positive impact on enhancing the quality of life to help make this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!

Learn more about Unisys and our key solution offerings: Unisys, Stealth , CloudForte , Intelliserve

What success looks like in this role:
In this role you will:
Manage overall Service Desk Associate Governance to include performance reporting and compliance
Manage external & internal client governance and interaction to include client visits logistical / concierge support, ad hoc request
Planning and execution of internal and industry compliance assessment and industry audits
Facilities operational management oversight to include, vendor management, seat capacity planning, asset management and Service Desk IT liaison
Community Liaison within Augusta Business Partners and Community Services Organizations

You will be successful in this role if you have:
Bachelor’s or Associate’s Degree in related field preferred. PMP/ ITIL Certification or Certificate
5+ years’ experience in office management and Executive level support
Expert in Microsoft Office Suite.
Demonstrable Project Management experience
Highly analytical and curious/innovative
Executive Presence with strong interpersonal skills
Working Knowledge of SharePoint, One Drive, One Note