Full Job Description
The Brunswick School (TBS) is a top tier childcare business with a great reputation, accommodating about 500 families in downtown Jersey City, NJ. TBS is looking for a take-charge individual who can be the right-hand person to the current Founder / Chief Executive Officer (CEO). Cultivating early learning for children from four months through First Grade, the business is currently operating three facilities all at or near capacity, thereby opening possibilities of additional locations in the surrounding area. The incumbent must be a self-starter and have the requisite skills to independently run all operations from the get-go.
The Chief Operating Officer (COO) will report to the CEO and work and interact with the two other non-Management Board members who are involved in the strategic and financial matters of the business. All three Board members are passionate about what the aspirations for the business are and require that same passion in their future COO. The COO will oversee a business portfolio of Center Directors, providing them with the tools they need to succeed. This leadership position drives the quality and consistency of our families’ experiences in our centers to maximize customer acquisition and retention. This is a multi-unit leadership role, responsible for all centers. We are looking for someone who is passionate about education, comfortable wearing many different hats, and a reliable team player.
TBS’s mission is to provide a safe, nurturing, and inspiring learning environment, and a holistic education that considers children’s physical, cognitive, and social/emotional well-being. TBS helps children reach developmentally appropriate milestones, using an adaptable curriculum that meets the unique needs of each child and allows teachers to utilize their own talents and strengths. To learn more about the school, please visit our website: http://thebrunswickschool.com
Within this role you will:
Provide leadership to and manage the efforts of site staff to ensure appropriate support of all departments.
Be responsible for planning and directing the organization’s operations and academic programs.
Coordinate and lead annual budget reviews, monthly and quarterly reviews, and periodic forecast updates with operational and senior management for all locations
Drive focus on consistency, quality and educational excellence.
Nurture customer relationships throughout the market while driving and supporting sound business decisions with children and families in mind.
Manage a business portfolio, identify sales opportunities, and drive business decisions to maximize revenue, customer retention and acquisition.
Retain a diverse, highly qualified staff by providing career coaching, growth, and personal development for workers.
Maintain enrollment and grow the business to capacity by implementing creative marketing events and maintaining an operationally excellent childcare center.
Create community engagement with participation with local organizations, events and marketing to generate enrollment.
Oversee professional development of all staff, including onboarding and training and development.
Minimum 8 years of supervisory experience, with at least 2 years of experience as a successful multi-unit leader
Ability to identify, develop, retain, and engage a high-performing team
Strong business acumen: ability to drive financial results and identify sales opportunities
Written communication skills, as well as a verbal fluency
Strong people skills; comfort engaging with all the school’s stakeholders (students, teachers, administrative staff, parents/families, community members, service providers and partners) in a gracious and professional manner
Leadership experience in a customer and talent focused environment
A love for children and a strong desire to make a difference every day
Bachelor’s Degree required
Ability to work a flexible schedule. This is not a 9-to-5 job. The right person will understand he or she needs to put in the time required to do the job right.
Willing to relocate to Jersey City or at least a comfortable commute from the facilities. This is not a remote work-from-home position
TBS is an equal opportunity employer and considers all applications without regard to race, sex, gender identity, color, religion, creed, national origin, age, disability, or any other legally protected status.