Full Job Description
Why join our Daikin Applied team?
Factory Certified Training, Refrigeration Certification or other professional on the job training in the HVAC Industry
The opportunity to work on all types of commercial equipment and cutting-edge technologies such as Intelligent Equipment, Magnetic Bearing Technology and VRF Technology
Daikin Applied provides technicians with laptops, mobile devices and other technologies
Service Technician Position Summary:
Performs Maintenance of HVAC Equipment: Repair and replace defective equipment, components, or wiring related to fan coils, water source heat pumps, applied air handling units, rooftop units, cooling towers, and condenser tubes. Inspect equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Perform Maintenance of HVAC Equipment: Repairs and replaces defective equipment, components, or wiring including, but not limited to CAT II and III equipment: VFDs, boilers, electrical and refrigerant circuits, screw, scroll, and reciprocal compressors, rooftop systems up to 150 tons, Scroll chillers up to 200 tons.
Beginner-Intermediate level proficiency in independent troubleshooting of CAT II and III equipment. Introduction to centrifugal chillers and CAT I equipment.
Conduct Warranty Service Application: Independently inspects and test systems to verify functionality related to scroll chillers, rooftop units up to 150 tons, and all Category II and III equipment.
Perform Start Ups: Verify functionality of new CAT II & III equipment. Educate customers on proper use of equipment maintenance schedule, and operating manual.
Rebuilds: Leads the rebuild of a CAT II and III level unit. Directs level I technicians through hands-on demonstrations of all necessary steps. Introduced to centrifugal rebuilds from Lead and level III technicians.
Customer Service: Demonstrates professionalism in appearance, verbal, and written communication. Interacts with customer by offering status reports of service before, during, and after each call. Explains technical information to technical and non-technical audience.
Support Sales: Communicates potential sales opportunities to Service Sales Representative through the tech tip program. Identifies opportunities for minor service and repair work through service agreements up to $5K.
Conduct Technician Training: Responsible for mentoring level I service technicians and trains on screw chillers, micro-techs, and CAT II & III equipment.
Document Performance: Records and reports billing, inventory, timecards, technician tip reports, and other articles as required in a timely manner
Computer Usage: Knowledge of basic data entry and ability to navigate the use of email, internet, word processing programs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate's degree or equivalent from two-year college or technical school, with a certificate in Heating, Ventilation, and Air Conditioning.
Two to Five years related experience and/or training; or equivalent combination of education and experience.
Valid driver's license, EPA approved Universal Technician Certification preferred, other state licenses as required.
About Daikin Applied
Daikin Applied is a member of the global air conditioning company, Daikin Industries. Daikin Applied manufactures technologically advanced commercial HVAC systems that customers from around the world can trust to advance their needs for performance, reliability and energy efficiency. We develop innovations that create the right environments for successful businesses and critical applications. The people at Daikin Applied are committed to using their expertise to advance HVAC technologies and support our customers with efficient and reliable solutions. Daikin Applied products and services are sold through a global network of dedicated sales, service and parts offices.
Daikin Applied, formerly known as Daikin McQuay, was started in 1924 and has an extensive history of developing new, industry-leading innovations and technology. Our award-winning Rebel® rooftop units, Magnitude® magnetic bearing chillers, Pathfinder® air cooled chillers and Intelligent Equipment® set new standards for efficiency and value for building owners. Also, our extensive water source heat pump and applied technologies, aftermarket service, and parts operations provide support to keep our customers' operations running smoothly.
Daikin Industries, Ltd. is a Fortune 1000 company with 2018 revenues in excess of $20 billion and more than 60,000 employees worldwide. Daikin was named one of the world's most innovative companies by Thomson Reuters.
HVAC equipment, Internet of Things (IoT) for HVAC, energy management, aftermarket service support and replacement parts, and turnkey solutions.
Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.