CATERER ASSISTANT- Full Time- St. Elizabeth- CHI Health

CHI Health - Lincoln, NE (30+ days ago)3.4

CHI Health is a regional health network with a unified mission: nurturing the healing ministry of the Church while creating healthier communities. Headquartered in Omaha, the combined organization consists of 15 hospitals, two stand-alone behavioral health facilities and more than 150 employed physician practice locations in Nebraska and southwestern Iowa. More than 12,000 employees comprise the workforce of this network that includes 2,820 licensed beds and serves as the primary teaching partner of Creighton University’s health sciences schools. In fiscal year 2014, the organization provided a combined $149.3 million in quantified community benefit including services for the poor, free clinics, education and research. With locations stretching from Kearney, Neb. to Missouri Valley, Iowa, the health network is the largest in Nebraska and serves residents of Nebraska and southwest Iowa. For more information, visit online at

Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.
Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.
Must transport ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.
Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.
Ensures Patient Satisfaction score for the department is met.
Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.
Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis.
Inventories, gathers, and delivers floor stock to units as designed by each facility.
Food Handler Permit if required by county.
Preferred Qualifications
Minimum of 1 year of direct patient care in a hospital setting and/ or 1 year minimum in food service is preferred. Knowledge equivalent to a high school education.