Full Job Description
J.P. Morgan's Corporate & Investment Bank is a global leader across banking, payments, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
J.P. Morgan's Wholesale Payments business is an innovative leader in payments and cash management, moving and managing money for 85% of Fortune 500 companies and continually delivering industry first innovation. Our Wholesale Payments solution stack covers the full spectrum of client needs from payment collection and processing to liquidity and cash management to payout giving clients more control, protection, transparency and insight. We are an industry leader in moving money around the globe, with one fifth of the world's money crossing our payment infrastructure each day. Our expanding suite of global solutions and integrated technology platforms coupled with our advice-led expertise located in over 100 countries around the globe provide distinct client value. We are uniquely positioned to address the challenges treasury and payments professionals face today and will continue to face as they transform their organizations to stay ahead.
The Wholesale Payments Marketing and Communications team plays a critical role in driving and enabling this growth through delivering best-in-class solutions that bring the value story to life through our clients' eyes.
The Product and Brand Marketing Manager is responsible for creating, managing and delivering the end-to-end marketing plan for our Interbank Information Network (IIN). IIN is revolutionizing information sharing between financial institutions, making it easier to move money globally, at scale. Working in close partnership with product executives and the broader Wholesale Payments marketing, events and communications team, along with client experience, product, field and service teams, this person is responsible for educating and equipping the organization with go-to-market planning, messaging, tools and content. This individual contributor will enable cross-functional teams to deliver consistent, customer-focused messages that shape the future of payments.
This individual will drive the IIN marketing strategy and tell our story in an engaging, differentiated way. This role is perfect for someone who is innovative, strategic, customer-focused and can drive change through relationships, see the forest and the trees and execute on a broader vision.
Own the Interbank Information Network brand and product marketing strategy including how products and services integrate into the overall payments ecoystem.
Create integrated go-to-market strategies and champion highly controlled processes for when, how and to whom the team communicates product-related changes or enhancements.
Quickly build strong relationships across a matrixed and geographically dispersed organization.
Synthesize and simplify complex product features into customer-friendly materials and communications.
Utilize content, storylines and messaging to drive awareness, accelerate demand, engage clients and grow programs.
Embody one message, multiple messengers-educate, equip and excite field teams to amplify and broaden efforts.
Utilize market, competitive and customer research to shape how we position our solutions in the marketplace.
Develop and own external-facing product content (e.g. pitch books, marketing sheets, value-add content) to support sales and relationship management teams.
Manage projects with internal and third-party creative agencies.
Manage budget and internal resources to ensure successful execution of Global Payments Marketing team strategies.
Manage controls and procedures in accordance with compliance requirements
7+ years of relevant experience in financial services, payments or related spaces
7+ years of branding and product marketing or relevant work experience
In-depth knowledge of Treasury Service products a plus
Demonstrated experience in go-to-market strategy with direct exposure to execution of tactics in a business-to-business marketing environment
Proven record of delivering high-impact marketing experiences, including new value propositions, thought leadership and materials
Evidences strong leadership skills and attributes, a high level of energy and integrity, speaks up and pushes back, demonstrates respect for a diversity of opinions and styles, and is not afraid of accountability and responsibility
Excellent relationship skills, highly collaborative - can build rapport and credibility quickly with all levels of the organization
Capable of navigating in dynamic and complex organization environments. Oriented towards execution, and can execute through ambiguous situations.
Strong written and verbal communication skills, including experience writing product messaging, communications and presentations
Openly seeks and accepts feedback; makes fact-based decisions and adjusts approaches accordingly.
Ability to think strategically and execute quality output under tight deadlines
Proven ability to influence and communicate with stakeholders across functions and at all levels (business, field, executives, peer and staff)
Excellent analytical and problem-solving skills
Comfortable with, and an advocate for, ongoing change. Comfortable working in a matrix management organization structure to drive results.
Expertise with Microsoft Office (including PowerPoint, Word, Excel, Outlook), SharePoint and PitchPro+ required
Ability to use marketing and reporting tools such as Salesforce.com, Marketo, Workfront, Adobe Creative Suite and Tableau a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans