Customer Retention Specialist-Telecommute

Weed Man Lawn Care - Littleton, CO3.4


Job Summary

Weed Man Lawn Care is looking for extraordinary people to join our quickly growing company.

Weed Man is the largest franchised lawn care organization in North America. We have been in business for over 45 years and can be found in the U.S., Canada, the U.K., and Australia.

We are proud to be the largest Weed Man franchise group in the U.S. We have offices in WI, IL, TX, CO, ID & over 35 offices in the comfort of our employee's homes.

Position Overview:

As a Remote Customer Service Representative & Retention Specialist, you are responsible for making outbound calls to customers who have discontinued service and retaining them as customers. We will provide you the software and the training to be successful!

Responsibilities and Duties

  • Perform outbound telephone calls and meet established goals
  • Continue to develop sales and customer service ability through role playing
  • Learn our computer software system
  • Accurately report statistics, sales, and account updates

Qualifications and Skills

  • Confident and driven individual with great verbal communication skills
  • Quick learner – Has the ability to learn new systems, products and services
  • Positive personality – We’ll give you the tools to succeed, guaranteed
  • One year of sales or customer service experience is a huge plus
  • High school diploma or general education degree (GED)


  • Extensive paid industry and company training
  • Health and Dental Insurance
  • 401k options
  • Typical take home pay is $12.00 - $18.00 per hour based on your experience.
  • Commission from sales is stacked on top of the hourly rate.
  • Potential for career advancement
  • Weekly bonus incentives

Job Type: Full-time

Salary: $14.00 to $21.00 /hour


  • relevant: 1 year (Preferred)
  • Sales: 1 year (Preferred)

Additional Compensation:

  • Commission
  • Bonuses

Work Location:

  • Fully Remote

Paid Training:

  • Yes


  • Team Lead