- Microsoft Word
- Customer Service
- Microsoft Office
Posting Date Oct 17, 2019
Job Number 19142624
Job Category Administrative
Location Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States VIEW ON MAP
Position Type Management
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Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
Provides administrative support duties one or more Vice Presidents, Information Technology and other department staff as directed. Collaborates closely with other administrative and management staff to coordinate calendars for meetings, travel, etc. Develops alternatives/solutions for unique and recurring assignments. Interprets internal policies and procedures and functions as a resource to others. Handles confidential and sensitive information.
Education and Experience
5+ years’ experience in an administrative assistant
Undergraduate degree or equivalent experience.
Knowledge and experience in a full-range of administrative processing including a strong working knowledge of Microsoft Office Suite 2010 (including Outlook, Word, Excel, PowerPoint)
Strong working knowledge of Marriott internal work-enabling systems (PeopleSoft AP, Concur Expense, Cliqbook, Mosaic, Request Center, etc.)
Experience with SharePoint site administration
Basic department budget accounting experience
Strong customer service skills
Calendar management skills
Good interpersonal skills
Possesses a high level of discretion
Ability to prioritize and manage multiple projects simultaneously.
Knowledge of Marriott corporate culture, resources, and organizational structure.
Strong written and oral communications skills
Ability to work independently and collaborate with peers
CORE WORK ACTIVITIES
Answers departmental telephone line(s); provides callers with responses to all types of requests, both routine and those requiring research and follow-up; directs calls to the appropriate person or takes messages.
Makes travel arrangements, as necessary, evaluating alternatives and making decisions regarding pricing and logistical issues
Manages calendar activities for Vice President(s), as appropriate and agreed to
Coordinates meetings including meeting rooms, equipment and catering
Consolidates, coordinates and posts information to overall department TeamShare site, newsletters and other communications
Develops alternatives to handle requests when many times the problems are not clearly identified or involve sensitive issues.
Routinely responds to the caller with research results
Composes correspondence or creates documents, often on behalf of the supervisor
Identifies areas where new administrative policies and procedures may be necessary within a department and may initiate projects to develop the new policy or procedure.
Researches questions and problems regarding departmental or administrative policies, procedures, information or services, including questions, which are complex in nature.
May have responsibility for a specific departmental process/system, which entails research, and analytical responsibilities.
Processes expense reports related to business purposes, travel and team expenditures
Provides planning and/or administrative support for enterprise wide efforts such as global conferences, meetings, projects, etc.
May be asked to coordinate efforts of admins in department
Manages conference and/or meeting rooms (scheduling, logistics, maintenance)
Coordinate visits and meetings with vendors and external consultants
Orders all office supplies and maintains an adequate supply of resources, as well as handles special requests.
Liaison with Building Services to submit requests for departmental needs.
Produces monthly financial reports and analyzes costs
Enters departmental invoices into the accounting system and keeps records as appropriate
Act as the payroll administrator for the department
Written Communications: High level of skill to communicate in writing by producing correspondence, reports and documents either composed by self or others.
Verbal Communications: High level of skill to communicate verbally in response to requests for information
Functional Knowledge: Working knowledge of the job, department, customers, vendors, products/services, or administrative policies and procedures
Judgment: Strong ability to evaluate alternatives and make sound and reasonable decisions.
Level of Independence: Ability to work independently without strong supervision or review of work
Computer Software Skills: Possesses a variety and level of computer software skills required to perform the role
Research and Analysis: Ability to perform basis research and analyze data
Prioritizing Workload: Strong ability to prioritize workload and projects of self and others
Administrative Processing: Solid ability to perform administrative functions such as payroll, accounts payable, expense reporting and budget support
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.