Performs complex (journey-level) consultative services and technical assistance work. Work involves planning, developing, and implementing the agency’s drawings program and/or providing consultative services and technical assistance to program staff, contracted vendors, other governmental agencies, community organizations, and the general public with an emphasis on conducting lottery drawings. Works varied schedules, including nights, weekends, and holidays. May provide guidance to others. Performs all duties and responsibilities in a manner that exemplifies the agency’s core values of integrity, responsibility, innovation, fiscal accountability, customer responsiveness, teamwork, and excellence. Works under general supervision with moderate latitude for the use of initiative and independent judgment. This position reports directly to the Drawings Section Supervisor.
Graduation from an accredited four-year college or university is required. (Experience providing technical assistance to the public or program support work, in excess of the required two years, may substitute for college on a year-for-year basis.)
Two years experience providing technical assistance to the public or program support work to internal and/or external customers is required.
Requires working irregular hours: varied schedules, including nights, weekends, and holidays.
Requires travel for job-related purposes. (Use of personal vehicle for work related travel is required in compliance with State and Agency travel rules and procedures. Work location is assigned at Texas Lottery Commission Headquarters, but other possible work locations include the Lottery Operator’s Data Center, Drawing Production Studio, and the Lottery Warehouses.)
Experience with personal computers to include experience with Microsoft Word, Microsoft Excel, Microsoft Outlook or other email applications, multi-user databases, and the Internet is required.
Applicants selected for final interviews must pass a television air-check in order to be considered for selection.
Experience in a studio production environment is preferred.
Experience in program planning, development, and implementation is preferred.
Experience managing multiple projects is preferred.
Previous lottery experience is preferred.
Knowledge, Skills, and Abilities:
Knowledge of the Texas Lottery Act enabling legislation.
Knowledge of local, state, and federal laws relating to the program area.
Knowledge of public administration and management techniques.
Knowledge of program management processes and techniques.
Knowledge of common office practices and procedures.
Strong verbal communication and writing skills.
Skill in the use of a personal computer, standard office equipment, and computer software.
Ability to manage multiple projects, organize competing priorities, follow instructions, and meet strict deadlines.
Ability to thoroughly review and proof complex information with attention to detail.
Ability to prepare correspondence, reports, and/or documents.
Ability to work effectively in a team environment with individuals of diverse groups.
Ability to establish and maintain effective working relationships with Commission management, other Commission employees, vendors, and the general public through effective verbal and written communication.
Ability to interpret and apply Texas Lottery Commission and Drawings policies, procedures, and regulations.
Ability to exercise good judgment and make sound decisions affecting the operation of department functions.
Ability to present themselves with poise and maintain professional presentation for on-camera drawing duties.
Ability to gather, assemble, correlate and analyze facts in order to devise solutions to problems.
Physical and Mental Requirements:
Must be able to operate standard office equipment and computer software.
Must be able to work well in stressful situations under strict deadlines.
Must be able to lift and push and pull drawings equipment weighing up to 25 lbs.
Must be able to perform repetitive tasks, stooping, bending, standing, sitting, performing data entry, and typing for extended periods of time.
Essential Job Functions:
Provides support and collaborates in the planning, development, necessary training, implementation, analysis and documentation of the Texas Lottery’s drawings program.
Performs a variety of technical and administrative activities related to the drawings program.
Performs all aspects of drawings (i.e. draw game drawings, internet entry second chance drawings, retailer incentive drawings, etc.) thru the implementation and interpretation of the drawings procedures as determined by the Drawings Section Supervisor, Drawings and Validations Manager, and the Lottery Operations Director; provides an on-air presence during draw game productions; and ensures that all approved guidelines and correct procedures are followed and appropriate forms are completed.
Conductssurveys, inspections, or reviews to determine compliance with certification requirements, policies, and procedures.
Monitors, reviews, and evaluates compliance with program policies and procedures, statutes, and rules for the drawings program.
Assists in the collection, organization, analysis, and/or preparation of materials in response to requests for program information.
Assists in analyzing the applications and variations of programs to develop an action plan for improvement or initiate new programs.
Studies and analyzes operations and problems and prepares reports of findings and recommendations.
Reviews and assists in evaluating information on service delivery system methods, outputs and activities in order to identify gaps in resources and recommend improvements.
Provides consultative services and technical assistance to plan, implement, and monitor effective programs and recommends and coordinates activities to produce a more effective drawings program.
Schedules and/or performs internal and/or external independent ball weighing; conducts testing; performs data entry; compiles information; and prepares reports on machine and ball set testing.
Works with the Drawings Section Supervisor and collaborates with other staff in determining trends and resolving technical problems.
Prepares or assists in the preparation of administrative reports, studies, and specialized research projects; and evaluates research findings relative to specific projects being developed.
May develop policy and procedure manuals, prepare justifications for and respond to inquiries regarding policies and procedures, and assist in implementing policy and procedural changes.
Performs all duties and responsibilities in a manner that exemplifies the agency’s core values of integrity, responsibility, innovation, fiscal accountability, customer responsiveness, teamwork, and excellence.
May provide guidance to others.
Performs other related duties as assigned.
HOW TO APPLY:
The Texas Lottery Commission does not require applicants to submit the State of Texas application in-person or by walk-in. The preferred method for applying is as follows:
State of Texas Applications may be submitted electronically through the Texas Workforce Commission's workintexas.com online system by 11:59 p.m. of the closing date stated on the job posting. When a job opening is posted open until filled, it is best to apply as soon as possible, as the posting may close or be placed on-hold at any time with or without prior notification. Applications may also be submitted by mail referencing the position number & title by application deadline to: Texas Lottery Commission, Human Resources, P.O. Box 16630, Austin, TX 78761-6630. Applications may be obtained by downloading the State of Texas Application from the TLC website www.txlottery.org, at www.workintexas.com. Applications must be received in our Human Resources office or any Lottery Claim Center statewide by 5:00 p.m. on the closing date listed on the posting. Applications submitted via express or overnight delivery mail should be mailed to: Texas Lottery Commission, Human Resources, 611 East 6th Street, Austin, TX 78701.
Applications are not accepted by email or fax.
Applicants are solely responsible for timely delivery of applications by the deadline.
Proud of Our Diversity - Committed to Equal Employment Opportunities
Job Type: Full-time
Pay: $42,244.00 - $43,617.00 per year
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Day shift
- Night shift
- providing technical assistance to the public/program support: 2 years (Required)