Patient Intake Coordinator

Synergy ENT Specialists - St. Louis, MO

30+ days ago

Synergy ENT Specialists is a team of expertly trained and experienced specialists and staff members. We are committed in delivering the highest quality, personalized care for pediatric and adult patients suffering with a wide array of ear, nose, throat, sinus, allergy, hearing and facial plastic/cosmetic conditions.

Our practice is rapidly growing and in search of two (2) dynamic Patient Intake Coordinators.

The Patient Intake Coordinators hold a very important role in the practice as the first point of contact for patients. For this reason, the Patient Care Coordinators must exude professionalism and exceptional customer service skills.

The primary function of the two (2) Patient Intake Coordinators are to:

  • Manage and route in-coming phone calls using a multi-phone line system
  • Electronically schedule patient appointments for multiple departments
  • Conduct pre-clinic registration, which includes patient demographics, insurance verification and intake paperwork.
  • Coordinate patient appointment reminders
  • Oversee the schedules to ensure they are balanced and result in a smooth clinic flow
  • Rotate to manage the front desk check-in/check-out

This position requires:

  • Excellent oral, written and data entry skills
  • Attention to detail
  • Multi-tasking
  • Experience with utilizing electronic scheduling and/or medical records
  • Team work
  • A warm, engaging personality
  • Experience working in a medical office is highly preferred, but not a deal breaker

These positions are full time, working Monday through Friday – 8:00 am to 5:00 pm at our Ladue location. Initial training, staff meetings (monthly or quarterly) and occasional work assignments will be conducted at our main location in Festus, MO.

A highly competitive wage will be offered to the right candidate, reflecting experience and skills. In addition, a 401-K with up to a 4% company matching and 10 days of PTO is provided after initial probationary period. Advancement opportunities are also available.

For more information on our practice, please visit our website at

Job Type: Full-time

Salary: $19.00 to $22.00 /hour


  • front desk in a medical practice: 1 year (Preferred)