Project Management and Outreach Coordinator

HOPE Clinic - Houston, TX (30+ days ago)4.2


POSITION TITLE: Project Management and Outreach Coordinator

LOCATION: HOPE Clinic – Main
REPORTS TO: Chief Operating Officer

Masters in public Health or equivalent required; Bachelor’s
EDUCATION: degree in public health, public administration, or community

health or equivalent experience;

WORK EXPERIENCE: 4 years of experience in public health, public administration, or community health or educational equivalent
SALARY: Depends on experience
FLSA STATUS: Non-exempt
POSITION TYPE: Full-time
LANGUAGE: Bilingual preferred

HOPE Clinic is an equal opportunity employer, dedicated to a policy of non-discrimination in
employment on any basis including race, creed, color, age, sex, religion or national origin.

JOB SUMMARY:
Project Management and Outreach Coordinator will lead department team in planning and
strategizing community engagement initiatives, health initiatives, coordinate and oversee
community based wellness programming, and execute administrative and leadership tasks for
the program. The position will also do grant upkeep and programmatic reports along with
periodic operational assessments.

MAJOR DUTIES & RESPONSIBILITIES:
  • Seek to expand HOPE Clinic service awareness in the community through clinical and
educational outreach initiatives while addressing the needs of the community to improve
access to appropriate care;

  • Manage project implementations, reporting, and data administering;
  • Supervise project management by participating in project calls and report management;
  • Assist with identifying and obtaining resources to sustain organizational projects;
  • Network and collaborate with community leaders, i.e. city council, non-profit
organizations, community centers as well as HOPE Clinic staff aligning with HOPE
Clinic’s Mission and Vision to meet program goals to address the community’s needs;

  • Utilize partnership opportunities to impact the health of service areas, and supervises
assigned personnel in programs and community engagements to meet department
goals;

  • Supervise department staff and any student interns or volunteers of Programs and
Outreach department;

  • Coordinate needs assessments and program designs in addition to creating quantitative
and qualitative outcome measurable results for the department;
  • Plan and facilitate community based activities and initiatives of Asian American Health
Coalition and HOPE Clinic;
  • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision and Values.
  • Create flyers and other health education materials needed to effectively outreach and
educate the community.
  • Coordinate communications meetings and or trainings with HOPE Clinic staff monthly
  • Create fresh content and coordinate content development for HOPE Clinic website as
needed
  • Coordinate and schedule social media posts and dissemination of information through
various online tools and social media communication tools.
  • Coordinate the collection of patient stories by collaborating with HOPE Clinic staff
  • Coordinate civic engagement efforts by attending calls, webinars and by staying up to
date with voting periods

QUALIFICATION REQUIREMENTS:
  • Community outreach experience working with diverse populations and knowledge of
Houston and Harris County;

  • Strong written and oral communication skills;
  • Familiarity with the challenges and barriers to health care access for vulnerable
populations including the social determinants of health;
  • Understanding of the health systems of large medical institutions and FQHCs, including
entry points to care and processes to establishing care for Medicare and Medicaid
patients;

  • Resourcefulness and ability to respond to diverse and challenging field conditions;
  • Experience and familiarity with project management and event planning;
  • Experience and familiarity with health promotion campaigns;
  • Experience and familiarity with data reporting and metrics;
  • Experience with media engagement including generating press releases;
  • Experience in advocacy and civic engagement;
  • Proficient in use of computers and software programs such as Word, Excel;
  • Able to utilize the Internet;
  • Organize, detailed oriented and able to multi-task;
EDUCATION and/or EXPERIENCE:
Bachelor’s degree in public health, public administration, or community health or equivalent
experience. Masters in public Health or equivalent preferred.

LANGUAGE SKILLS:
Ability to read, analyze, and interpret general health and social services guidelines, technical
procedures or governmental regulations. Ability to write reports, health correspondence and
procedure manuals. Ability to effectively present information and respond to questions from
groups or patients, center staff, and the general public.

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers,
common fractions, and decimals. Ability to compute rates, ratios, and percentages.

REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations
where only limited standardization exists. Ability to interpret a variety of instructions furnished in
written, oral, diagrams, or schedule forms.

OTHER SKILLS and ABILITIES:
  • Bilingual (Vietnamese, Chinese, Arabic and/or Spanish with English) is preferred;
  • Above average skills in language ability as well as public speaking and writing;
  • Must have good transportation and a valid Texas Driver’s license.
LEADERSHIP RESPONSIBILITIES:
  • Will have direct reports and supervising responsibilities;
  • May provide occasional work guidance, technical advice, and staff training.
WORK COMPLEXITY/INDEPENDENT JUDGEMENT:
Work tasks are often straightforward, routine, structured and guided by established policies and
procedures. Little, if any, independent judgment is required, outside of making basic choice in
the selection and application of established methods. The job received frequent, ongoing
supervision.

PROBLEM SOLVING:
Decisions are made on routine matters affecting few individuals and usually within the confines
of the job's own department. Specific job activities and results are typically reviewed closely.
There are limited requirements for developing new ideas or changes in methods, procedures or
services.

COMMUNICATION/INTERACTIONS:
Information sharing - gives and receives information such as options, technical direction,
instructions and reporting results. Interactions are mostly with customers, own supervisor and
coworkers in own and other departments.

IMPACT OF DECISIONS:
Follow rules and procedures. Decisions can have minimal or no impact to HOPE Clinic. Errors
can be readily detected, usually by the employee, and, if made, would result in minor expense
for correction.

CUSTOMER RELATIONSHIPS:
Follow through with inquiries, requests and complaints. Forward difficult and non-routine
inquiries or requests to appropriate level for resolution.

AMERICANS WITH DISABILITIES SPECIFICATION:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.

  • Must be able to perform the essential functions of the position;
  • Must be able to meet the attendance requirements for the position;
  • Must not pose a direct threat to the health or safety of other individuals in the workplace;
  • Must be able to sit, stand, walk, speak and lift objects that weight a minimum of twenty
pounds.

WORKING/ENVIRONMENTAL CONDITIONS:
Work is normally performed in a typical interior work environment which does not subject the
employee to any hazardous or unpleasant elements.

HOPE Clinic is a smoke free workplace in compliance with federal