**Reminder: This role is located in Gurnee, IL. Please only apply if you are comfortable with the commute to 1275 Tri State Parkway Gurnee, IL 60031 (Near Gurnee Mills Mall & I-94).
Why work for Enova?
We value putting the customer first, and on average, over 90% of our customers are satisfied with the service they received and would recommend our products to a friend. That’s all due to our excellent Customer Service team, but we need your help to make our team even stronger!
With career development opportunities and employee recognition programs, we give you the resources necessary to own your career. The successful candidate will have a genuine enthusiasm for providing a great customer experience, will possess excellent decision making skills, and is someone who is driven to succeed in a fast paced, ever-changing environment.
Are you excited about this opportunity? Read on…
What is the Operations Team?
Operations is the backbone of our business! Here in the call center; we process loans, assist customers through the application process, provide excellent customer service, and follow up on past due accounts. As a member of the Enova Ops team, you’ll be trained to do a little bit of each in order to best be equipped to service our customers, but as a Customer Service Representative you will primarily focus on the following:
What you’ll do as an Call Center Representative (Customer Service & Sales):
You’re right for this job if you have:
Must be available to work between the hours of 10:00am - 10:00pm. Most schedules do include one weekend day in the morning.
Pay & Benefits:
The pay is $14/hr plus a shift differential for select shifts, ($14.00 base pay + .80c to $1.00 shift differential once out of training for selected shifts) and the opportunity to earn a bonus over and above your regular pay.
1275 Tri State Parkway
Gurnee, IL 60031
(Near Gurnee Mills Mall & I-94)
Enova is a multinational company based in Chicago, IL that uses technology to develop innovative financial products and services for individuals and businesses. We have unique technology, analytics and customer service capabilities that let us rapidly evaluate new data sources to offer consumers and small businesses the right amount of credit or financing when and how they want it.
Job Type: Full-time
Salary: $14.00 /hour