Telephonic Nurse Clinician

United Biosource Corporation - St. Louis, MO

Full-timeEstimated: $62,000 - $81,000 a year
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EducationSkills

This is an onsite telephonic nursing position located in St. Louis, MO

The program is open from 8:00am - 8:00pm and we are looking for people who have flexible schedules

Brief Description:

Providing telephonic nursing support to patients within scope of client programs. Ability to maintain a high level of customer interaction/service skills while talking with patients via phone; ability to multitask in both PC/Phone related tasks and maintain adherence to approved program materials. Ability to interpret information shared by the patient to determine next steps as the individual case may warrant. Provides a high level of customer service and customer interactions including: telephonic patient support, data collector and nurse educator. Works collaboratively with team members to fulfill needs of the program/patient.

Requirements:

Associate’s Degree and professional nursing license (current and valid) in state of practice

2 – 5 years of clinical experience

RN License

Preferred skills/experience:

Case Management experience

Patient education

Supervisory Responsibilities:

None

Specific Job Duties:

  • Adheres to principles as stipulated by program specific contractual agreements and company practices
  • Patient Support: Make outbound phone calls and receive inbound calls to/from patients who have opted into a patient services program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries.
  • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. Support non-clinical team members as a clinical resource.
  • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care.
  • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes
  • Educator: Complete patient teaching in relation to the use of products and disease management

ABOUT UBC

United BioSource Corporation (UBC) is a leading provider of pharmaceutical support services, partnering with life science companies to make medicine and medical products safer and more accessible. Our services support the full lifecycle of medicine and medical products, including development, commercialization, and long-term value and safety.

While UBC offers employment within Patient Support, Nursing, Pharmacy and Corporate, two main focus areas for the company are Clinical Development & Research and Safety & Risk Management. Members of the Clinical Development and Research teams help evaluate study protocol, target study population, recruit physicians and patients, and collect, clean, validate and report data. As a result, sponsors are able to submit findings to regulatory authorities or make a no-go decision in a timely and clear-cut manner. Additionally, our Safety and Risk Management teams develop, deliver, and report evidence to reinforce safe and appropriate product use.

Through our Patient Access services, we help patients begin therapy quickly and remain on therapy, building strong relationships with patients to ensure optimal care.

UBC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. EOE

Job Type: Full-time

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