We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
JOB PURPOSE
The Senior Business Analyst is a highly skilled and motivated individual responsible for working with stakeholders across the organization as part of a program/project team to successfully develop/design/configure and implement a new system or process. This is accomplished by the Sr. Business Analyst partnering with business end users, technical teams, vendors, and other stakeholders gathering and documenting business requirements, documenting current and future process flows, creating use cases and test plans, and planning and managing the user acceptance testing effort for that new system or process. The Sr. Business Analyst may lead a team of Business Analysts in their role on a project/program to fulfill some of the key accountabilities below. The Sr. Business Analyst works closely with the Program/Project Manager and is expected to use independent judgement and exhibit autonomy when performing daily tasks, proactively address problems and issues within their scope of responsibility as well as identify areas for possible improvements.
KEY ACCOUNTABILITIES
Requirements Gathering
Collaborate with stakeholders, including business users, project managers, and developers to gather and document detailed business requirements
Conduct interviews, workshops, and brainstorming sessions to elicit requirements, ensuring a comprehensive understanding of business needs
Analyze and validate requirements, ensuring they are feasible and aligned with project objectives
Applies advanced understanding of the business and technology
Analyzes policy, program implementation, and customization requirements to meet client needs and expectations
Documentation of Process Flows
Create clear and concise process flow diagrams, mapping out current and future state processes
Identify and manage changes to key and non-key controls in project/program scope
Identify process gaps, inefficiencies, and areas for improvement
Collaborate with stakeholders to validate process flows and ensure accurate representation of business operations
Test Planning and Management
Develop comprehensive test plans with test objectives and test cases (including negative test scenarios) based on gathered requirements
Coordinate with technology development teams to ensure appropriate test environments are set up and ready for testing activities
Execute and manage test activities including test execution, defect management, and reporting
Collaborate with stakeholders to perform User Acceptance Testing (UAT), ensuring alignment with business requirements
Project Support
Work closely with program/project manager(s), providing support throughout each project lifecycle phase
Assist in project planning, tracking progress, and managing project documentation
Identifies and tracks problems – monitors delivery of mitigation
Proactively addresses problems within the scope of responsibility; escalates items beyond the scope
Contribute to project risk and issue management
Collaborate with cross-functional teams to ensure smooth project delivery
Creation and distribution of meeting meetings for meetings you lead
Project Planning and Monitoring for BA-related Activities:
Partner with program/project Manager(s) in developing detailed project plans including timelines, milestones, and resource allocations
Create a comprehensive plan for business analysis for duration of the project
Monitor project progress against established plans, identify potential risks or issues, and propose mitigation strategies
Uses independent judgment and resourcefulness to determine methods and approaches to work
Ability to understand and represent issues accurately/clearly to drive efficient decision making
Stakeholder Management for BA-related Activities:
Collaborate with cross-functional teams, including business units, functional groups, IT departments, and external vendors to ensure clear communication and coordination throughout the project
Liaise with internal and external sources; acts as an integrator across all disciplines
Apply advanced understanding of the business and technology
Facilitate regular meetings, workshops, and presentations to update stakeholders on activity status, and risk and issue resolution
Documentation and Reporting
Create comprehensive project documentation, including business requirements, functional specifications, use cases, and process flows
Develop and maintain project artifacts, such as the business requirements document (BRD), test plan, and process flows
Assist the program/project manager(s) in preparing status reports, dashboards, and presentations to communicate activity status, risk, and issues to senior management and PMO as requested
Process Improvement
Continuously evaluate and improve project management methodologies, tools, and templates to enhance project efficiency and effectiveness
Identify areas for process optimization and contribute to the development on best practices within the PMO
Provide recommendations for streamlining workflows and implementing standardized project management practices
Proactively identify opportunities to improve productivity, process and tools
Leadership
Display deep business perspective; comprehensive knowledge across a broad scope of areas across multiple lines of business and/or legal entities within the US Region
Effectively guides business analysts to execution with best practices
Leads and mentors a team of BA resources on a project/program assignment
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What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
IL-120 S LaSalle St, 11th Fl
Employment Type
Regular
Weekly Hours
40
Skills
Business Effectiveness, Business Requirements, Communication, Data Mining, Data Reporting, Metrics Analysis, Process Improvements, Reporting and Analysis, Requirements Management, Statistical Analysis, Test Execution, Test Management
