- Assisting investigative staff in managing caseloads involving complaints of employee misconduct and conducting employee background investigations
- Receiving drafting, and reporting complaints taken from the general public, 311, Department employees as well as referrals from various government agencies
- Drafting memoranda and lengthy reports
- Utilizing various databases to obtain information, including the Buildings Information System, OCA, OATH decisions, (citylaw.org,) IAD intake databases, and other resources.
- Serving as frontline receiver of communications from internal and external customers via telephone, email, and in person, providing and ensuring the delivery of excellent customer service to include:
- Providing prompt, courteous response and communication on all matters
- Providing prompt, efficient referral of matters related to IAD’s mission to the appropriate IAD staff member
- Assisting IAD intake coordinator with the entry of new complaints in the database as well as the creation and distribution of newly opened case files
- Addressing FOIL, subpoena, and other records requests and work with relevant IAD staff to ensure appropriate response, including necessary communication, copying, scanning, redacting and retrieval of records, under the supervision of an attorney.
- Drafting and reviewing stipulations of settlement, disciplinary charges, administrative violations, affidavits, subpoenas and related documents.
- Gathering and reviewing investigative materials including documents, interview recordings/transcripts, and other evidence, including matters with voluminous and/or complicated facts, providing legal analysis/ assessment for suitability of formal disciplinary action.
- Assisting in the intake and processing of complaints from members of the public, city officials, and Department staff.
- Performing legal research
- Performing limited fieldwork consisting of interviews and site visits pertaining to casework.
- Reviewing documents for response to FOIL, subpoena, and other records request
- Performing special projects as assigned by the Director of IAD
Minimum Qual Requirements
For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.
Excellent written and verbal communication skills
Only candidates who are matriculated in an accredited law school or a pre-law/criminal justice undergraduate program will be considered
For Non-City/External Candidates:
Visit the www.nyc.gov/jobs/search and search for the specific Job ID #
For Current City Employees:
Visit www.nyc.gov/ess to view and apply for available positions. Click on Recruiting Activities, Careers, and search for the specific Job ID #
No phone calls, faxes or personal inquiries permitted.
ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED
17 hours/week when school is in session
35 hours/week when school is on break
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.