Office Manager/Receptionist

Bright Side Speech Therapy - Framingham, MA (30+ days ago)

Position is available immediately as part-time, possibility to move to full-time with benefits.

Start Date: Immediate

Bright Side Speech Therapy is a growing speech language pathology practice seeking an outstanding Receptionist/Office Manager to join our friendly team. Experience in therapy or medical office strongly preferred. Great/Strong computer skills required.

Location: We are based in Framingham, MA. Work from home possible. As we grow, going into a Framingham or near Framingham-based office will become a requirement.

As a Receptionist/Office Manager, your responsibilities will include:

  • Scheduling & Recall: Monitor and make efforts to fill provider schedules; create and follow up on overdue/unscheduled lists and open treatment plans; implement patient reactivation plans.
  • Accounts Receivable: Monitor aging reports to keep patient and insurance balances current; resolve outstanding claims through reprocessing / resubmitting; manage patient financial arrangements.
  • Patient Service: Answering phones; scheduling and rescheduling patients; next-day patient confirmations.
  • Claims Management: Verifying patient insurance coverage; managing files; sending and following up on pre-treatment estimates; batching and submitting claims and pre-treatment estimates; following up on claims.
  • Administrative: Handling referrals via scanning, calling, emailing; managing letters from specialists including entering notes and scanning; obtaining and updating patient medical histories; transferring records; general office administrative support as needed.


  • Required Education: Completion of high school or equivalent (associates degree or higher preferred)
  • Prior Experience: 1+ years in front desk reception, office administration, and/or office management roles. Experience in therapy or medical office strongly preferred. Great/Strong computer skills required.
  • Personal Qualities: Team player; friendly disposition; detail oriented; reliable and flexible, strong interpersonal skills

Job Type: Part-time

Salary: $15.00 to $20.00 /hour