Travel Agent

Wyndham Destinations - Orlando, FL (30+ days ago)2.9


Who we are:
As the world’s largest vacation ownership business, Wyndham Destinations has developed or acquired over 200 vacation ownership resorts throughout the United States, Canada, Mexico, the Caribbean and the South Pacific. With nearly 900,000 owner families worldwide and an extensive and diverse portfolio of resorts, Wyndham is a vacation ownership powerhouse offering high quality, points-based ownership that allows our owners the flexibility to choose the timing, duration, location and accommodation options for their vacations.

That same innovation and development translates to our approximately 18,000 associates worldwide. If you are looking for a career that offers professional development, excellent benefits, and an exciting positive work culture, we encourage you to apply!

What you’ll do:
Put your passion for travel into action as an inbound customer service representative with Wyndham Destinations! After your training period (paid), you will take inbound calls from existing owners who are excited and ready to plan their dream vacations and their experience starts with you as you make their reservation! As a subject matter expert on our properties you will provide information on our resorts, amenities, things to see and experience in the area, and make recommendations based on our owner’s interests that you will learn through your conversation. This is not a sales position.

SUMMARY

Put your passion for customer service and travel into action as an inbound Travel Counselor with Wyndham Destinations! After your training period (paid), you will take inbound calls from existing owners who are excited and ready to plan their dream vacations and their experience starts with you as you make their reservations!

As a subject matter expert on customer service and travel arrangements you will be responsible for booking car rentals, airfare, hotel reservations, cruises, things to see and experience in the area, and make recommendations based on our owner’s interests that you will learn through your conversation.

WHAT WE OFFER:
$12.00 per hour plus monthly incentives
WEEKENDS OFF
Competitive Medical, Dental, and Vision benefits
Travel related discounts to our beautiful resorts and hotels!
401k with $1 for $1 match up to 6%
Paid vacation, holiday and sick time
Set work schedules to promote work-life balance
Tuition reimbursement up to $6,000/year
Advancement opportunity with a variety of career paths

Qualifications:
THIS IS A WORK FROM HOME POSITION

REQUIREMENTS
High School Diploma or GED required
Six months customer service and sales experience
Six months TRAVEL experience preferred
Ability to build rapport with a customer quickly, ask probing questions, and offer additional services to meet their travel needs
Able to show proficiency with travel programs such as Apollo, Sabre or Worldspan.
Basic computer knowledge
Must have demonstrated ability to work well under pressure and multi task
Ability to work evenings and some holidays
Ability to train and work between 6-8 weeks at Corporate office before opportunity to work from home