Educational Training Specialist--Cisco Certified Network Professional (CCNP)

Delaware Technical Community College - Georgetown, DE4.3

Part-time$50 an hour
The incumbent is responsible for executing training and certification programs to prepare community residents for various pathways in the Information Technology (IT) field. The incumbent will train on technical content and provide real world scenario training with hands-on IT education simulations that are related to topics in IT support, networking, cybersecurity and emerging cloud technologies. Delaware Tech has Cisco industry approved tools in place to support instruction and to ensure the success of students and program outcomes. Training will be delivered in hybrid format, both classroom and online as Cisco also provides a virtual training environment.

Salary $50.00
Classification Information
Classification Title Educational Training Specialist-CCNP
Job Code 3038 (FT), 3538 (PT)
FLSA Exempt
Position Pay Grade Salary Plan A
Position Type
Summary Statement
An incumbent is responsible for conducting and/or teaching workshops, seminars and/or courses, evaluating participants, and developing and implementing curricula. In addition, the incumbent is responsible for providing individual tutoring, advisement, and/or counseling services to the Workforce Development and Community Education Division participants/students, as well as providing support for division activities.

Nature and Scope
An incumbent typically reports to an appropriate Workforce Development and Community Education supervisor/administrator. Duties include a variety of accountabilities pertaining to planning, organizing, and conducting workshops, seminars, and/or courses, and providing tutoring, advisement, and/or counseling services to Workforce Development and Community Education participants/students. In addition, an incumbent is to assist in other Workforce Development and Community Education activities, e.g., recruitment, job placement, and support services for participants/students, as assigned.

Principal Accountabilities
An incumbent may perform any combination of the below listed accountabilities:

1. Conducts and/or teaches workshops, seminars, and/or courses as assigned, utilizing effective communications, classroom/workshop management, leadership, training, and teaching techniques.

2. Develops new programs, workshops/seminars and/or courses and syllabi. Evaluates programs, courses, workshops/seminars and/or courses, including syllabi, teaching methods, materials, equipment, and facilities; revises existing programs, workshops/seminars and/or courses as assigned.

3. Selects, maintains, and uses materials, supplies, and equipment required for effective teaching, facilitating, and training.

4. Maintains adequate participant/student records, including intake test results, and counseling notes; evaluates and reports participants’ progress and/or attendance. Prepares and submits evaluations as required.

5. Provides objective advisement and tutoring of participant/students as necessary to assist in successful completion of the program.

6. Schedules, posts, and maintains office hours to aid in participant’s progress.

7. Works as a team with other faculty and staff to facilitate routine department operations and achieve departmental goals and objectives. Assists in attaining program accreditation.

8. Participates in departmental/campus/College meetings and serves on committees, as required.
An incumbent may perform any combination of the below listed accountabilities:

9. Participates in professional development in-service programs.

10. Assists as requested in developing proposal/department/program budget, establishing and maintaining effective public relations, and facilitating routine department operations.

11. Assists with extra-curricular client activities as requested.

12. Performs other related duties as required.

Knowledge Skills and Abilities
Knowledge of teaching techniques and methods.
Knowledge of relevant subject matter in the incumbent’s discipline/department.
Knowledge of counseling skills and techniques.
Knowledge of community resources and of the means to access these resources.
Working knowledge installing, maintaining and troubleshooting common IT systems to include Microsoft and Cisco.
Ability to effectively communicate, both orally and in writing.
Ability to develop rapport with students and staff.
Ability to effectively communicate subject matter content and to relate to a diverse population in a multicultural environment.

Minimum Qualifications
Bachelor’s degree in a relevant field.
Four (4) years of relevant experience.
Cisco Certified Academy Instructor (CCAI).
Must have prior experience in instructing Cisco Academy’s CCNA and CCNP curriculum.
Comp TIA Certified Technical Trainer is preferred.
Comp TIA A+, Network and/or Security+ certified is preferred.
Admin-level of Linux is preferred.

Rev. 01/10/19

Posting Details
Posting Details
Posting Number REG1875PO
Number of Vacancies
Desired Start Date
Position End Date (if temporary)
Open Date 01/10/2019
Close Date
Open Until Filled Yes
Special Applicant Instructions