Human Resources Business Consultant

Delta Dental - San Francisco, CA (30+ days ago)3.9


Reporting to the HRBL, the Human Resources Business Consultant (HRBC) will support HRBL with strategic HR consulting in the areas of organizational effectiveness and design, employee engagement/employee experience, workforce planning/talent acquisition, change management, performance and talent management. Key responsibilities include establishing and sustaining strategic consultative relationships as a trusted advisor with departmental/functional teams, preparing HR data analytics, brokering HR COE services, implementing HR solutions, and provide HR generalist support to meet the challenges and needs of the business areas they are designated to support. The HRBC will also be responsible to support broader HR people organization initiatives to drive overall business performance.

How you will make an impact:
Supports the business function in achieving business goals through consultative expertise on core human resource capabilities.
Partners with business leaders as directed by HRBL to transition workforce to an accountable, high-performance driven culture
Works across HR and with relevant stakeholders to accelerate Delta Dental’s ability to attract, develop and retain talent necessary to support transformation and growth
Leverages and manages data, measurements, and tactics to support key people programs and decisions
Collaborates with HR and functional partners to develop and leverage data to inform/influence business leaders and/or decisions.
Prepares workforce and business performance reviews applying analytics to identify areas of potential risk in areas of employee engagement, turnover/attrition and retention, staffing metrics, employee productivity and performance, diversity & inclusion, service level agreements and internal/external customer satisfaction scores
Contributes to and implements established talent management, employee engagement, diversity & inclusion, and HR people systems, tools, and processes
Provides leadership coaching and feedback to drive team effectiveness and business results
Partners with HRBL to determine overall workforce planning needs for the function including identifying job specifications, competencies, sourcing and retention strategies
Partners with HRBL to broker learning and development, organizational effectiveness and design, and talent management capabilities
Facilitates core processes for the designated business area including performance review processes, employee engagement action planning, and talent review / succession planning
Works with leaders to ensure development plans exist for key talent/benchmarking
Provides leadership and management coaching; assesses appropriate development solutions/intervention strategies for talent needs within designated business area; including individual, team and bench development
Partners with employee relations and legal as appropriate to develop action plans in conjunction with business leaders
Manages implementation of organizational design needs within designed business area, in accordance to strategic divisional guidance
Acts as a leader for the broader HR team and contributes to the overall people strategy

What we look for:
Bachelor degree in Human Resources, Business or equivalent experience
An HR certification is desirable, or equivalent meaningful work experience in operations and/or a sophisticatedHR environment
5 years as a Manager level human resources leader, Business Partner or HR Consultant to Manager, Director or VP level clients
Experience in multi-site environments with populations of 400+ employees; able to work across multiple teams, and with people on a variety of organizational levels in often ambiguous circumstances
Demonstrated success partnering with clients to solve important business problems.
Experience working across time zones, constituent groups, and locations.
Demonstrated success in growth, transformative, and large-scale changeenvironments
Experience in high-performance HR practices
Strong observation and influencing capabilities with activist skills
Comfortable deliveringanopposingpointofviewto initiate discussion
Broad HR experience; supporting field organizations preferable
History of successful partnership and leadership within a matrixed HR delivery system
Highly relationship oriented. Knows how to accomplish work with and through others at all levels. Regularly interfaces with senior leaders
Experience working in a shared services/COE environment
Abilitytobuildtrustingpartnershipsandinfluenceleadersatalllevelstoclearlyunderstandtheir roles, business impacts andneeds
Strong analytical and synthesis skills; able to extract key themes from disparate data points to develop a coherent overview
Dynamic leader and teammate that can motivate and instill a sense of urgency in others
Prioritizes objectives and makes sound decisions are aligned with the strategic needs and values of the business to achieve desired results
Ability to translate business into differentiated people solutions for the business; craft people solutions, approaches and plans to meet business needs and translate culture strategy into management practices
Good listener with empathy and understanding of others; collaborative and team oriented
Ability to coach, develop and influence leaders
Experience moving organizations from legacy HR practices to a more influential and impactful model
Demonstrated success working directly with senior business leaders to achieve strategic initiatives
Exceptional business ally and acumen skills – understands how business operates, and how to add value through a focus on business operations and objectives
Capable to translate business strategy into an executable plan
Developed and led small teams to deliver HR business support
Strong group presentation and facilitation skills
Solid project management experience
High degree of political savvy
Possesses the highest level of integrity and ethics; builds/inspires trust and is accountable

Benefits and perks:
12 days starting vacation plus 11 holidays and your birthday off!
Multiple medical insurance options: 100% paid or low cost premiums
100% paid dental insurance
100% paid vision insurance
Onsite gym and/or gym discount and fitness incentive
Culture of learning: substantial tuition reimbursement to improve your skills
Career growth: we love promoting from within
Strong commitment to work/life balance
Social responsibility and volunteer opportunities

If you think this sounds like you, let’s chat. We would love to tell you more!

ABOUT Delta Dental
As the first company to specialize in dental insurance, we are passionate about oral health and its importance to future generations. Our core purpose is the advancement of oral health care to our customers, partners and consumers through dental insurance programs and philanthropic efforts.

We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.

Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.