- Time Management
Location: Washington, D.C., or New York, NY
The Senior Microsoft Systems Engineer is our Microsoft Server and VMWare technical subject matter expert possessing solid hands-on experience with system architectures providing full-lifecycle support, operational security, configuration management, automation, monitoring and capacity management. This position requires a strong background in architecting, running and troubleshooting Microsoft Windows based infrastructure at scale including designing and running platforms that deliver on high availability, fault tolerance and security.
Duties and Responsibilities:
Ensure consistent platform/service availability for responsible systems hosted on-premise and in the cloud across all key technologies.
Install, maintain and secure enterprise server hardware and operating systems, including Microsoft Windows Server, VMware and Cloud Services Providers (AWS, Google, Azure).
Deploy automation technologies and procedures to support on-premise and cloud-based infrastructure and applications. Drive operational efficiencies by automating and improving existing repetitive and manual processes.
Create and execute packages and applications within Microsoft System Center Configuration Manager (SCCM).
Maintain installed OS, application packages and device firmware within the environment to ensure all requisite security update
Identify collect, monitor, analyze and report upon system performance data to improve platform performance, availability and capacity management. This includes familiarity with monitoring and administrative platforms, such as MS SCCM, VMWare/vCenter, Foglight.
Provide consulting to internal customers (e.g. developers, project management, other technology providers) to assist with complex platform-related architecture, implementation and operational support issues.
Under general supervision, manage and lead infrastructure projects related to installation and upgrades of the SiriusXM technology environment.
Monitor and executes data backups, data replication tasks across various platforms to ensure data recoverability, fault tolerance and disaster recovery efforts.
Evaluate and recommend new technologies, hardware, software and processes to meet our project responsibilities and for on-going operational support of our technology environment.
Provide 24*7 On call support based on rotation within the team, including answering off-hour support pages consistently within 30 minutes and with engaged response within one hour when on-call to ensure continuity of operations within the environment.
Perform other duties as required and assigned.
Degree/Diploma in Computer Science/IT related discipline and/or equivalent combination of education and experience preferred.
Minimum 8 years of working experience as a Windows Servers administrator or an equivalent combination of education and experience.
Microsoft Certification preferred.
ITIL Certification preferred.
Requirements and General Skills:
Excellent written and verbal communication skills, including spelling, grammar, proofreading and editing skills that facilitate the ability to work with staff at all levels.
Exceptional time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
Ability to work independently and in a team environment.
Ability to pay attention to details and be organized while handling multiple tasks in a fast-paced environment.
Willingness to take initiative and to follow through on projects and operational tasks.
Commitment to "internal client" and customer service principles.
Must have legal right to work in the U.S.
Significant technical background and hands-on experience with Windows Server OS design, administration, configuration, security, Active Directory and Domain Management, Group Policy Management, automation and packaging of Windows Server OS and platform applications.
Strong PowerShell scripting skills with a specialization in one or more modules (Active Directory, DNS, DHCP, PowerCLI (vSphere).
Eight or more years business work experience with Windows Server Operating Systems and a strong background in Active Directory.
Server Hardware configuration, installation, and maintenance experience.
Software packaging, installation, maintenance experience.
Familiarity with ITIL processes.
Development of test cases/procedures and training documentation.
Strong TCP/IP, DNS, DHCP and SMTP knowledge.
Command line and strong automation skillset based upon infrastructure as code concepts.
Strong problem solving and root cause analysis.
Excellent organizational skills.
Ability to work in a team environment or as an individual contributor.
Must be well versed in dealing with staff that is both technical and non-technical.
Ability to organize and work on multiple projects concurrently, often under strict time constraints.
Must be able to effectively multi-task
Must have legal right to work in the U.S.
Highly detailed oriented.
SiriusXM is an equal opportunity employer that does not discriminate on the basis of sex, race, color, age, national origin, religion, creed, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy, military or veteran status or any other status protected by applicable law.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.