At ABA Partners, we are seeking an Entry Level Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting products or services to enhance the overall customer experience.
Responsibilities:
- Provide information about products and services, pricing, availability, and promotions
- Upsell products or services to increase revenue
- Maintain customer records by updating account information and interactions
- Communicate with customers
Requirement:
- Excellent communication skills in English; proficiency in Spanish is a plus
- Strong customer service orientation with the ability to adapt to various customer personalities
- Ability to handle challenging situations with empathy and patience
- Basic knowledge of sales techniques and upselling strategies
This position offers a great opportunity for individuals looking to start their career in customer service. If you are a motivated individual with a passion for helping customers, we encourage you to apply for this exciting role.
Job Type: Full-time
Pay: $26,030.00 - $50,000.00 per year
Benefits:
- Health insurance
- On-the-job training
- Professional development assistance
Shift:
Work Location: In person