Why Work for NationServe??
When you join NationServe a Division of The Overhead Door Co., you become an integral part of a dynamic workplace. We’re dedicated to delivering top-notch service and products to our clients. To do that, we tap into the potential of our employees and build the best possible teams across our entire organization.
Healthy Employees are Happy Employees!!
Ensuring the health and happiness of our employees is a top priority at NationServe.
That’s why we offer a comprehensive benefits package for all full-time employees.
Comprehensive Benefits Package Includes:
Other Awesome Benefits Include:
- Medical · Dental · Vision Discounts · HSA · FSA · Life Insurance · Short & Long-Term Disability
- AD&D · 401(k) · Profit Sharing · Personal Time Off (PTO) & Paid Holidays
- Blue Care Connection · Education Assistance · Professional Development
- Company Merchandise purchase program · Employee Discount programs
- Personal Property & Casualty Insurance · Employee Assistance Program
- Bereavement, Jury Duty & Voting Pay
As a Field Service Technician, you will maintain rapport with customers, ensure your personal equipment is in good working order and document any service and installation actions by completing forms, reports, logs and records.
As a Field Service Technician, you will service existing accounts by analyzing work orders, investigating complaints and resolving problems.
Additional responsibilities for the Field Service Technician include:
Ordering and gathering components and parts
Performing acceptance tests
Suggesting improved methods and techniques to customers regarding door care and operation
Recommending system improvements to customers
Keeping service information confidential
Participating in educational opportunities and reading professional publications to stay current on your technological knowledge
6 month -1 year related installation or construction experience
Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
Ability to read and interpret documents such safety rules, operating and maintenance instructions, and procedure manuals.
Basic math skills required.
Ability to read a tape measure and convert nominal measurements
Willingness to learn product and processes.
Must have valid DL
High School Diploma or GED
Physical/Work Environment Requirements
Ability to work in outside weather conditions
Ability to lift up to 75 pounds.
Repetitive standing, lifting, reaching, bending, climbing, & kneeling
Working on ladders at varying heights.