Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas. Our specialty is combining high quality healthcare with compassion and excellence. QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration. Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU!
Our team is looking for a Full-Time Medical Assistant in Round Rock, TX to provide direct patient care in the outpatient clinical setting. The Medical Assistant will additionally support a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.
ESSENTIAL FUNCTIONS:
-
Demonstrates Customer Service Standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, takes 5 minutes each day to go above and beyond for one patient or visitor, honor diversity and thanks each customer)
-
Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and patient/provider satisfaction
-
Escorts patient(s) to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patient's chart
-
Confirm patient' DOB and full name
-
Confirm reason for visit and date of injury
-
Educates and may give directions to patient regarding medication and treatment plan as instructed by physician or physician assistant
-
Maintains patient charts ensuring all related reports, labs and information is filed and available in patients' medical records/file prior to their appointment. Ensure completeness and accuracy of patients' forms
- Patient must have a referral form unless sent from another provider
-
Patient must have x-ray or MRI report
-
Check off list must be completed
-
Letter of Protection must be in the patient file, if applicable
-
Completes necessary forms as requested including but not limited to disability and FMLA forms
KNOWLEDGE, SKILLS, AND ABILITIES:
-
Ability to maintain effective and organized systems to ensure timely patient flow
-
Excellent, polished patient interaction skills. Ability to communicate professionally with patients
-
Exceptional customer service and phone etiquette
-
Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-Clinical
-
Energetic with a desire to learn and develop new skills
EDUCATION AND EXPERIENCE:
- High School diploma or its equivalent
-
Minimum 1-2 years in medical office setting
- Medical Assistant Certification preferred
BENEFITS OFFERED:
-
3 Medical Plans
- 2 Dental Plans
-
1 Vision Plan
- Employee Assistance Program
-
Short and Long-Term Disability Insurance
- Basic and Voluntary Life with AD&D Plan
-
401(k) with a 2-year vesting
-
PTO + Holidays
Please visit our website for more information:
https://www.quantumpainortho.com/
Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
