Visual South, Inc., a Charlotte NC based ERP software sales and consulting firm, seeks an energetic and self-motivated individual to be an ERP Service Director in our growing services group. The candidate will oversee a consulting practice that provide clients with superior customer service and assistance in the implementation and training of Infor VISUAL ERP.
There is a high level of interaction with our consultants, sales staff, and clients. The successful candidate must be outgoing, well-spoken and comfortable in knowing how to track, measure and continuously improve our level of customer service. Our collective passion is enabling our clients to achieve greater efficiency, competitiveness, and profitability in their markets using Infor VISUAL ERP. This position reports to the VP of Professional Services.
Experience in running a service organization with gross profit accountability is a must. Knowledge of how ERP fits into a manufacturing environment is a plus. The position will require some travel, mainly throughout the southeastern United States.
ERP Service Director responsibilities include:
ERP Service Director requirements include:
ERP Service Director benefits include:
Job Type: Full-time