Manager, Business Solutions

Uline - Pleasant Prairie, WI (30+ days ago)3.3

Corporate Headquarters
12575 Uline Drive
Pleasant Prairie, WI 53158

Uline is looking for a high energy, passionate and collaborative leader to join our Information Technology team as manager of our Solution Owner and Analyst team.

Our IT department of over 200 employees is working on some of the largest, most challenging custom development projects in the Chicago-Milwaukee area. We are undertaking an impressive modernization initiative to replace our legacy systems. Whether we're improving our customer experience or supporting our internal business units, Uline's IT department seeks to do it the best way, without limitations.

With our rapid growth and projects of this size, it's important that we have a strong core of experienced leaders eager to drive the delivery of solutions and advance the skills and capabilities of the IT department. In this role, you will be responsible for overseeing a team of solution owners and analysts who are responsible for partnering with Business and IT to discover, define and deliver IT solutions. You will contribute directly at the project level through hands-on coaching and guidance of solution development activities and active monitoring of outcomes and deliverables. At the team level, you will be a driving force in advancing the skills and overall capabilities of the Solution Owner and Analyst team.

Manage a team of solution owners and analysts whose primary role is to partner with Business and IT to facilitate the discovery, definition and delivery of IT solutions in the form of business-facing software systems and applications.
Coach, guide and mentor the team on effective product roadmaps, release schedules, product / project backlog creation, feature identification / definition and user story creation and refinement.
Contribute to, monitor, review and coach project teams on the development and refinement of product / project backlogs in the form of epics, features, user stories and tasks.
Ensure project teams are aligned and adhering to "definition of ready" expectations for creating user stories and preparing for delivery sprints.
Standardize and evolve the skills, competencies and experience of the Solution Owner and Analyst team.
Lead and contribute to the evolution of project delivery processes, procedures and best practices.
Participate in resource planning and alignment of the Solution Owner and Analyst team to projects.

Bachelor's degree.
4+ years experience with Agile / Scrum.
8+ years overall IT experience with significant portion in software development.
Experience with a product / solution discovery, definition and delivery process.
Highly experienced in facilitating the definition of application development solutions.
Highly knowledgeable and experienced in the application of core Agile / Scrum and traditional waterfall software development frameworks.
Can effectively decompose an application / solution down into well-structured, groomed and understandable epics, features, user stories and tasks.
Experienced in constructing and applying user story maps towards the development of product roadmaps and backlogs.
Fundamental knowledge and understanding of software engineering, solution architecture, user experience / design and quality assurance.
Experience incorporating user experience / design into the application development process and, specifically, Agile / Scrum delivery.
Experience defining and executing a traditional requirements process inclusive of planning, elicitation, analysis, documentation, verification and management.
Experience with process flow modeling and performing current state analysis.
Excellent facilitation, organizational and communication skills.
Experience with Agile / Scrum tools, such as TFS, Jira and Rally.
Led or contributed in the transformation of an Application Development team from waterfall to Agile / Scrum a plus.


We’re growing fast and looking for future leaders and problem-solvers that are ready to grow with us. If you have a passion for what you do then we’ll provide the tools you need for success. Plus, fantastic benefits and a variety of perks create an outstanding work environment for all our employees.

Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
401(k) with 5% employer match.
Paid holidays and generous paid time off.
Bonus programs include annual performance, sales goals and profit sharing.
Company-paid professional development classes, in-house speaker sessions, workshops, industry seminars and conventions.
Tuition Assistance Program that covers professional continuing education courses, books and other fees.
Scholarship program for children of employees.
Charitable donation matching program to support your favorite charity.

On-site café with executive chefs and seasonal dinner-to-go options.
First class fitness center with sauna and complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
In-house salon and spa.
Numerous employee appreciation events throughout the year.
Opportunities for community involvement.


Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a privately held, family-owned company known for incredible service and quality products. We offer same-day shipping on over 34,000 products in our 750-page catalog and on our state-of-the-art e-commerce website.

Our quality products, huge inventory and ongoing expansion fuel Uline's incredible growth. This is a great time to join Uline.