Medical Service Call Center Representative

Randstad General Staffing - Renton, WA3.7

30+ days agoFull-time
Do you enjoy improving upon current processes and then assisting others with the change? Are you good at planning, executing, and closing out projects successfully? If so, how would you like to work for one of the largest growing organizations within the area? One of the largest healthcare and insurance providers is seeking driven leaders to join their organization.

If you have a positive, professional demeanor, and understands what it takes to be a successful project manager, this is perfect for you!

**Feel free to apply by emailing me at widlyn.daniels@randstadusa.com a MS Word version of your resume then contacting me on my direct line by 954.308.1021 or texting me at 707-733-3120 listed below**

Duration: 6 months
Pay Range: $20-$23 hourly
Shift/hours: 8am-5pm, M-F, F/T
Training hours: 8 week period - not flexible at all, no time off
Location: Renton, WA 98057

Responsibilities:
**Extremely knowledgeable of medical terminology, CPT, HCPC and ICD coding**
Adjudicating pre-authorization coverage requests for all types of services - medical and DME
Reading and interpreting contracts and coverage and understanding claims payment
Handling a high volume of incoming calls from members and providers
Managing multiple requests simultaneously and accurately

Working hours: 8:00 AM - 5:00 PM

Skills:
**Extremely knowledgeable of medical terminology, CPT, HCPC and ICD coding**
Basic understanding of Medicare regulations, particularly those pertaining to the provision of Part B services
Great communication and interpersonal skills
Microsoft Office proficient
Able to work in fast-pace environment
Knowledge of health plan functions

Education:
High School

Experience:
Experienced

Qualifications:
**Certificate of completion of medical terminology**
**Extremely knowledgeable of medical terminology, CPT, HCPC and ICD coding**
2 years minimum healthcare experience with emphasis in health insurance including Pre authorizations, benefits and eligibility, billing
1 year Phone customer service experience
2 years of experience using computer applications and MS Office
Some college a Plus
High School Diploma/GED required
Experience in high call volume environment
Knowledge of health plan functions required

**Feel free to apply by emailing me at widlyn.daniels@randstadusa.com a MS Word version of your resume then contacting me on my direct line by 954.308.1021 or texting me at 707-733-3120 listed below**

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.