Asian Family Center Director

IRCO - Portland, OR3.9

30+ days agoFull-time

POSITION: Asian Family Center Director

WAGE: $58,000 - $62,000 per year

LOCATION: IRCO Asian Family Center- 8040 NE Sandy Blvd. Portland, OR 97213


STATUS: Full-Time/Regular/Exempt Position with Benefits

SCHEDULE: Monday to Friday, 8:30am to 5pm with many evenings and weekends required

PROGRAM(S): Various IRCO Asian Family Center

OPENING DATE: August 13, 2018

CLOSING DATE: Open until filled

USE OF CAR: Must have license, insurance and use of a car for travel related to work


Established in 1994, IRCO Asian Family Center (AFC) was the very first culturally and linguistically specific one stop community center focused on the diverse needs of Asians and Pacific Islanders. Guided by an advisory board and multilingual multicultural staff, AFC ensures that its services reflect our local Asian and Pacific Islander (API) cultures.IRCO AFC is one of the leading providers of culturally specific services. This position is central to leading, supporting and communicating the unique vision IRCO and AFC have created together for its dynamic interconnected relationship.

Central to the success of this position is a detailed understand of reflective supervision, equity, leadership development, community health, strength based approaches, trauma informed services, and growth mindset. Successful candidates must understand the diversity of the many Asian and Pacific Islander (API) communities. The candidate must be thoroughly knowledge about the immigrant and refugee experience, community building, and history of API communities in Oregon and Portland specifically. They must have a demonstrated track record of successful relationship building. Successful candidates will bridge communities, breakdown internal silos and leverage resources to maximize benefit for clients and programs.

The AFC Director will possess the knowledge and working skill of balancing the many communities that uplift, support, and comprise the AFC's focus of creating space for Asian and Pacific Islander communities, their respective community organizations and spaces, and the leaders both past and present.. The next leader should possess a critical knowledge of the historical development of our communities in Portland and intimately know the intrinsic levers that empower the AFC to be at the forefront of that work.

The AFC Director is responsible for a wide variety of tasks crucial for effective operations of the AFC site and programs. This role oversees the day-to-day operations of IRCO Asian Family Center location. The AFC Director works closely with the AFC Advisory Board in all aspects. This position works closely with senior unit mangers to supervise and advise all teams in their day-to-day operations. This position is responsible for the portraying advocating for and leading of IRCO Asian Family Center image by phone, internet or in person with our diverse clients, visitors, funders and the general public. The AFC Director must have excellent verbal and written communication skills as well as strong background in leadership, advocacy for the Asian and Pacific Islander communities. The AFC Director must work effectively with IRCO staff located at AFC, those collocated at other locations like schools and IRCO’s central office staffs to manage AFC’s programs, facility and resources.

Essential Tasks:

  • Collaboratively and effectively work with AFC’s Advisory Board in all aspects
  • Present at various events and community partners
  • Empower, advocate for, and represent the needs of the diverse local API communities
  • Navigate and build local community coalition and rapport with Slavic, Middle Eastern and African immigrant communities, as well as other communities of color that make up the mainstream collective work that IRCO staff at AFC do - all in a cultural sensitive manner that respects that history, empowers future development, and collective brings community together in services, in leadership pipelining, in advocacy, and in gathering strength
  • Continue to effectively manage IRCO AFC’s efforts as the leading cultural specific provider
  • Work with IRCO’s development team to successfully seek renewal and new funding for AFC both grant and unrestricted
  • Oversee the operations of multiple programs and departments such as Health, Youth, Civic and Community Engagement, etc. This includes providing direct supervision to program coordinator, employees, providing professional services; program budgeting, monitoring, planning, implementing; community outreach; program development and maintenance; and coordinating program services
  • Manage daily program and department operation functions. Ensure service delivery and/or provide direct program services; maintain all program records. Evaluate program or section efficacy and make adjustments as necessary within funder and program guidelines. Review client files to ensure completeness
  • Be the central liaison to established and emerging Asian and Pacific Islander community groups
  • Lead major organizational events and initiatives such as Community Needs Assessment conference, Reoccurring City and County Budget Forums, Leadership & Resource councils, Site open houses, AFC Fundraising galas, Meetings to address emergency responses to specific events
  • Supervise program staff; monitor and evaluate performance; hire and terminate staff within Agency policies and procedures and program guidelines. Train and orient new employees; encourage and ensure optimal communication through regular meetings. Ensure consistent interpretation of Agency policies. Consult with Executive Director and Human Resources regarding staffing needs, disciplinary issues, work plans, etc. Attend regular Admin and Senior Management Team meeting
  • Assist the Executive Director with strategic planning for departmental programs and services. Manage program budget, budget review, writing reports, budget amendments, contract renewal, and contract review. Ensure that all fiscal records and reports pertaining to the program are completed within required time frames
  • Develop and maintain inter- and intra-agency agreements
  • Conduct outreach activities to promote programs and Agency objectives within the community. Establish and maintain cooperative external relationships with funders, volunteer agencies, the community and the general public. Participate in committees and groups as required to fulfill program goals and deliverables
  • Provider leadership in implement IRCO’s strategic planning; provide leadership, management and development of programs and proposals which meet the social and economic needs of refugees and other clients in the community based on goals and priorities established
  • Assuring that contract/grant obligations and fund development of the organization are met in a cost-effective and efficient way, and that a high level of accountability is assured both programmatically and financially
  • Conduct periodic reviews and monitor department and program’s operations to improve efficiency and ensure compliance with grant requirements
  • Review regulatory policy directives and recommend policies and procedures for implementation of such policies that relate to the operations of IRCO
  • Building and maintaining relationships and working cooperatively with Funding Sources, MAA Organizations, Government Agencies, Colleges, Social Service organizations and other providers of services to refugees/clients in the Portland Metropolitan area
  • Provide public relations and advocacy support on behalf of IRCO to meet the organizations overall goals and objectives
  • Oversee and monitor agency finances and program operating budgets, and review expenditures for budgetary control. Provide assistance for agency fiscal management including issues that may arise with auditors, bankers, funding sources, vendors, IRCO’s Executive Director Fiscal Team, Directors, and Coordinators
  • Perform research and analysis on legal issues as they relate to the organizations goals and objectives.
  • Work closely with Business Manager to manage program budgets, space rental, day-to-day operations
  • Provide vision and support to youth Directors and youth programs to develop an Asian and Islander youth advisory and leadership program
  • Encourage existing programs/departments at AFC to collaborate and work more closely together, and to work with development director to develop new projects that are inter-departmental, and requires staff and coordinators from multiple programs to work together
  • Support civic engagement, leadership and advocacy efforts to include Asian and Islander communities and raise awareness of service gaps and other challenges experienced by Asian and Islander communities


  • Minimum Bachelor’s Degree or equivalent with major coursework in management, business administration, nonprofit management, social services, education, public administration, public policy or closely related field
  • Minimum five (5) years professional leadership experience working with a multi-cultural staff that works with multi-cultural and multi-ethnic groups and communities, and knowledge of the immigrant and refugee experience in the United States
  • Knowledge and experience of non-profit management
  • Minimum three (3) years’ experience in supervisory role
  • Knowledge of public relations
  • Knowledge and experience with API communities
  • Proven success record in fund development, grant writing, and budget management as determined by the Executive Director


This position often has recurring work situations with occasional variations from the norm and this job involves a moderate degree of complexity. The job requires flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of employees, clients and vendors. Often time this position has to balance requests by various shareholders. The work is in a constantly changing social service environment. This position operates from established and well known procedures and operates under independently-minimal supervision. This position communications contacts are normally made with others both inside and outside IRCO. Contacts frequently contain confidential/sensitive information necessitating discretion at all times.


  • Ability to maintain positive working relationships with agency, programs and with all community contacts
  • Have strong project and time management skills
  • Ability to work flexible hours and a variable schedule
  • Must have strong computer skills and ability to use a PC and proficiency in many Microsoft Office programs such as Word, Excel and Outlook and PowerPoint, graphics and related software and have the ability to use other software packages including internal and external e-mail/internet
  • Must be able to facilitate and lead meetings and discussions
  • Must have good supervisory skills to train and oversee the work of others
  • Must have the ability to perform the tasks delegated to administrative assistant and receptionists in emergency cases
  • Knowledge of internal office procedures and equipment
  • Knowledge of the functions of a Board of Directors
  • Knowledge of various supervisory practices and techniques
  • Knowledge of event execution
  • Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently, and to meet commitments
  • Ability to meet multiple, sometimes conflicting deadlines
  • Strong analytical and decision-making abilities
  • Ability to deal with distressed and/or demanding customers and employees in an effective manner
  • Ability to work in a fast paced environment and make good judgments as it pertains to clients and customers
  • Ability to maintain a high level of confidentiality
  • Candidates must have strong skills in decision making, interpersonal skills, conducting presentations, teamwork, problem analysis, creativity, negotiation, customer service, training/supervising, perform basic math (add, subtract, multiply and divide), perform basic programming (database setup, setting system defaults, some software modification) and independent judgment
  • Must be punctual, maintain a good attendance record, and be able to work flexible hours to meet the availability of partners, funders, clients and customers
  • Ability to use basic office equipment, telephone, copy machine, fax machine, and personal computer
  • Ability to sit, stand, walk, drive, communicate using the phone and/or use computer terminal for long periods of time, accommodations may be made if needed


Applications are accessible on the IRCO website, or IRCO’s main office, 10301 NE Glisan, Portland, OR 97220, 503-234-1541. Attach resume and cover letter to IRCO application form. This position requires the completion of an IRCO application. Materials submitted without a completed application are considered incomplete and will not be considered. Due to the high volume of applications received, we will not be able to contact each applicant. We may not be able to return calls regarding the status of your application. If selected for an interview, we will contact you by telephone.


The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to promote the integration of refugees, immigrants, and the community at large into a self-sufficient, healthy, and inclusive multiethnic society. Find out more at


Job Type: Full-time

Salary: $58,000.00 to $62,000.00 /year


  • supervisory role: 3 years (Preferred)


  • Bachelor's (Preferred)


  • Portland, OR (Required)


  • Driver's License (Required)