Overview:
Come join our Amazing team at Hackensack Meridian Health, we offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more including a Generous sign on bonus!!!
Handles scheduling for outpatient and inpatient cardiovascular/neurology services.
Responsibilities:
- Answers phones on a timely basis.
- Collects patient insurance information
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Verifies insurance prior to scheduling.
- Schedules Outpatients for more than 20 Clinicians.
- Keeps Outpatient Logs for scheduled patients.
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Assists in registration for OP
- Prepares precert packets and obtains auths
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Updates van schedule: Faxing daily changes and provide weekly schedule on Fridays.
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Gets charts for previous stress tests.
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Completes computerized billing.
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Acts as liaison to physician office, including marketing.
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Prepares stats and QA data
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Ensures delivery of excellent customer service resulting in positive and improving patient satisfaction scores for department and Medical Center.
- Directs patients in regards to their scheduled appointment
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Pulls Outpatient charts for Medical Records when needed
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Orders office supplies when needed.
- Assists Director with tabulating monthly statistics for Department.
- Other duties and/or projects as assigned.
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Adheres to HMH Organizational competencies and standards of behavior.
Qualifications:
- High school diploma
- Previous registration, insurance verification, and receptionist experience.
