Full Job Description
Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America’s foremost property management firm. We’re all about our associates, and as we continue to grow, we’re looking for even more quality people who share our dedication to doing what’s right, improving residents’ quality of life, building great relationships, and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.
The Internal Control Manager directly reports to the Vice President of Performance & Risk Management. The Internal Control Manager will be responsible for making meaningful contributions to the internal control environment across various subsidiaries throughout the U.S. and Canada, including documenting processes, assessing the control environment, and participating in control mitigation activities. The Internal Control Manager will also be responsible for performing and overseeing aspects of our internal control activities that encompass planning, execution, and reporting that drive results, accountability, and the perception of real value.
Essential Duties & Responsibilities
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Operate as a full-time ambassador and champion of the Internal Control vision and strategy by demonstrating support and actively communicating with executives, the team, and the business
Participate in the development of new internal control processes and ongoing process improvements
Participate in the scoping, risk assessment, and planning of internal control activities
Execute, lead and maintain accountability for the delivery of high-quality control projects following established plans ensuring consistent quality and the timely delivery of agreed-upon objectives
Collaborate with the business to drive actions that are pragmatic and achievable
Provide meaningful insights about the work that you are responsible for that consistently demonstrates an understanding and appreciation for our business
Establish and maintain excellent relationships across the business
Provide creative input that will drive greater efficiency and value to the internal control process
Participate in executive-level projects that require confidentiality and detailed findings
Additional Duties & Responsibilities
Practice and adhere to FirstService Residential Global Service Standards.
Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
May participate in various meetings and workgroups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain a specified level of knowledge about new developments, requirements, policies, and regulatory guidelines.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks, and other related duties as assigned.
Education & Experience
Bachelor’s degree in accounting, finance, or related field
CPA, CFE, CISA, CIA, or other relevant designation is a plus
Knowledge, Skills & Proficiencies
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum 10+ years of experience overall with at least 2 in a supervisory capacity in some combination of internal audit, public accounting, and/or a business operational role such as finance or IT
Experience in projects that involving improving internal controls and accounting processes.
Experiences in various aspects of financial reporting, including preparation of financial statements and related disclosures.
Experience with Great Plains, new technologies, including cloud computing, data analytics, fraud prevention/detection, and or real estate, is a big plus.
Exceptional communications skills, both written and verbal, demonstrate the ability to speak the language of the business, not just ‘audit speak.’
Strong understanding of GAAP, Sarbanes-Oxley financial controls and/or IT controls, and leading business practices.
Demonstrated ability to thrive in a dynamic, fast-paced environment and manage multiple projects/resources simultaneously
High standard of ethics and professionalism
Proven ability to work both independently and in a team environment, shifting between the role of an individual contributor, team player, and project manager
Strong knowledge and experience Microsoft SharePoint, Microsoft Office applications including Excel, Access, Word, Project, Visio and a data analysis tool such as IDEA
Tools & Equipment Used
Standard office equipment (phone, computer, keyboard)
Physical Requirements / Working Environment
The physical demands described here represent those that an associate must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Repetitive keyboard use
Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. The schedule is subject to change based on business needs.