Discover Lean Change Manager

Discover Financial Services - New Castle, DE

Location: New Castle, DE

Posting Date: 3/17/2019

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. Were all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Manages, coaches, and leads an improvement team of Lean and Agile practitioners. Responsible for developing the team to effectively teach, coach, and facilitate. Also coaches business leaders in Lean and Agile management mindsets and behaviors to instill a culture of continual improvement.


Engages with, and establishes, trusted working relationship with leaders of business units and/or value streams to understand their business objectives and develops improvement plans that deliver material impact.
Leads improvement teams of Agile and Lean practitioners. Builds and develops high-performing teams to drive material improvement in Value Streams/Business Units and exports Lean talent to Discover.
Conducts training, workshops, and assessments to advance DMS maturity in the organization.
Participates or leads in technical expert groups to maintain and improve standards and methodologies.

Minimum Qualifications

At a minimum, heres what we need from you:
Bachelors Degree in Engineering, Business, Economics, Operations Management, or related quantitative field
6+ years of experience in Engineering, Operations, Change Management, Continuous Improvement, Process Management, or related field
In lieu of a degree, 8+ years of experience in Continuous Improvement, Strategic Change Management, Training, Development, or related field
Preferred Qualifications

If we had our say, wed also look for:
Master’s Degree in Engineering, Business, Economics, Operations Management, Quantitative, or related field

6+ years of experience in Management Consulting, or related field

2+ years of supervisory experience

Lean Certifications: Black Belt or Master Black Belt

Agile-related certification, SAFE Program Consultants Certification

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.