Under general supervision of the Practice Manager or Front Office Supervisor, performs a variety of nonclinical duties in support of a physician practice following established methods and procedures involving some independent judgment and latitude in carrying out tasks.
Checks in patients by verifying and/or updating demographic, insurance, and
registration information in accordance with established policies and procedures; facilitates the scheduling, canceling, and rescheduling of patient appointments and communicates changes to staff as needed; coordinates with back office staff to ensure for the timely and efficient flow of patients to the providers;
reviews and edits patient bills generated by providers through the electronic medical record and/or enters charges and payments from fee tickets; coordinates referrals and/or hospital admission arrangements as directed; demonstrates basic knowledge of managed care plans, CPT, and ICD-9 coding.
MINIMUM EDUCATION REQUIRED:
High school graduate or G.E.D. equivalent.
MINIMUM EXPERIENCE REQUIRED:
Two (2) years related experience or the equivalent combination of education and experience, preferably a medical office setting.
Previous exposure to electronic patient management systems.