Medical Secretary (OSU Dermatology) - Internal Medicine

OSU Physicians Inc. - Columbus, OH (30+ days ago)3.5


Location: 540 Officenter Pl. Gahanna

Position Purpose:
Coordinates activities and provides secretarial support for a multi-faceted clinical office to ensure a smoothly functioning office and good patient relations. Interacts with patients, patients’ families, referring physicians and third party carriers with regard to patient-related issues. Independent judgment is required to plan, prioritize, and organize a diversified workload. The Medical Secretary is responsible for administrative support that includes clinical patient scheduling, appointments, confidential records, and filing. This position performs within established OSUP standards, applying knowledge and understanding of Internal Medicine, LLC.

Duties and Responsibilities:
Answers incoming calls and relays messages; responds to patient and staff inquiries, schedules all clinical appointments, and communicates with referring physician offices.
Responds to faxes and distributes incoming mail to all physicians.
Scheduling appointments via computerized appointment scheduling system, patient reception, coordination of medical records and associated clinical and administrative documents.
Assists in maintaining the physicians calendar; notifies the physician of changes. Sets up meetings as instructed or as required, notifying all necessary parties.
Schedules MRI’s and CT scans authorized by the physician and obtains pre-certifications by the patients’ health care insurers or managed care providers.
Schedules patients for laboratory tests, clinical appointments, and consultations and relays information to patients regarding preparation for the laboratory tests and examinations.
Completes the disability paperwork for all patients, which is required by the patient’s employers.
Reviews all fee slips to make sure they are coded appropriately before sending to the billing department for payment.
Anticipates needs of patients; shows initiative and responsibility for solving patient problems.
Builds and maintains all patient charts, records, and confidential medical files. Pulls patient charts for clinical appointments and prepares the chart for the physician.
Responsible for monitoring and ordering office supplies for the department.
Performs other related duties as required. This position may be assigned to special projects or accountabilities when other priorities are identified.

Requirements:
Requires a High School diploma or Associates degree in a related area; two or more years of experience or training; or equivalent combination of education and experience.
2 years successful secretarial experience in a health care environment.
Knowledge of ICD-9 & CPT-4 coding.
Working knowledge of medical terminology and exemplary customer/patient service skills.
Evidence of organizational and problem solving skills, and ability to manage multiple priorities.
Demonstrative effectiveness in conveying information both in writing and verbally.
Demonstrates an understanding of job responsibilities and uses appropriate knowledge and skills to effectively complete work.
Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
Position serves as a facilitator in change management within a fast-paced, dynamic environment.[TA1]
Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MSWord, Excel, Access, PowerPoint).
Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
Demonstrates courtesy to others and promotes mutual respect.
A wide degree of creativity and latitude is expected.
Work effectively with individuals and teams, able to contribute to and influence management.
Must be able to interact and communicate with individuals at all levels of the organization
Interested candidates should e-mail their resume, cover letter, and salary requirements to osupjobs@osumc.edu or click here to submit that information.