Job Title: Student Success Coach/Internship Coordinator
Division: Student Success
Department: Student Success
Reports to: Dean of the College and Vice President for Student Success
Under supervision of the Director of Internships, the student success coach/ Internship Coordinator uses independent analysis and judgement to develop, coordinate, and supervise complex and varied administrative tasks in order to provide exemplary career services to the campus community. The position encompasses two distinct areas of responsibility: Internship development and coordination, employer relations and student/academic department relation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Serve as a liaison between faculty and the Office of Internship Services.
Build strategic partnerships with employers and organizations in an effort to secure solid internships and full-time employment for students.
Conduct leadership workshops and career readiness seminars for students.
Review resumes, conduct mock interviews and personality assessments as needed.
Counsel students on strengths and areas of opportunities, as it pertains to job readiness.
Provide leadership in the development and implementation of a viable internship program
Facilitate student learning by assisting students to secure appropriate internships to enhance overall academic experience and learn skills essential to conduct a successful job search
Initiate and build partnerships with employers to develop student opportunities for experiential endeavors locally, state-wide, nationally and internationally.
Work collaboratively with faculty and administration to create policy and procedures for ensuring the academic quality and integrity of internships
Work alongside faculty and academic departments to identify and promote internships for specific majors
Provide optimal marketing strategies to connect students to experiential endeavors and jobs
Conduct site visits to evaluate appropriateness and relevance of internships for students
Develop and revise internship policies and procedures
Identify, develop and monitor current internship sites
Provide leadership and direction in the areas of individual assessment, educational choices, career-planning and development and employment strategies for students
Plan and conduct internship workshops and information programs
Develop an internship manual and promotional material and updates as needed
Research appropriate websites and resources to support the program Assess the effectiveness of internship programs
Assist career staff in development of employer relations through verbal and written communications and membership in professional organizations
Visit employers to promote students
Maintain database administration for purposes of tracking
Counsel and advise students regarding employment opportunities through various employers
Coordinate and assist other career staff with various events and activities throughout year (employer exploration days, career fairs, etc.)
Assist in marketing the services and programs through developing appropriate materials as well as advertising special events
Assist production of program material and informational publications
Determine what incoming information via mail needs to be communicated to the campus community; Independently drafts correspondence
Perform other essential duties and tasks specific to position
Qualifications / Requirements: Must exhibit excellent oral and written communication skills. Must have superior interpersonal skills with a demonstrated commitment to cultural diversity. Ability to research and quickly develop knowledge of employer recruiting strategies, job market trends, occupational, career and personal growth. Proficiency with windows environment including word processing, knowledge or database programs. Must be a self-starter and possess strong analytical and problem-solving skills. Demonstrated ability to organize and work The successful candidate must be a self-starter with strong interest in working with students, staff, faculty, and alumni.
Must possess scheduling flexibility to accommodate attendance at occasional early mornings, late evenings and weekend program, retreats and conferences.
Proficiency in computer software programs such as Word, PowerPoint, Access, Excel, website design software, and other technological applications. independently as a leader and as part of a team. Ability to respect confidentiality and ethical boundaries with regard to guidelines, supervision and professional consultation within the Student Development division. Ability to respond professionally to common inquires and/or complaints from students, staff, employers or community at large, regarding career programming and technology.
Education and/or Experience: Requires a bachelor’s degree in business, marketing, psychology, communication, public relations or other related major. Master’s degree preferred. Must possess experience in a collegiate environment to understand the academic culture and must have the ability to effectively interact with faculty, staff, students, parents, and administrators. Familiarity with corporate and nonprofit human resource management. Understanding of experiential education and career advising. Experience in presentation of workshops or public speaking.
At least 5 years of leadership experience within a higher education setting in a role requiring frequent interaction with faculty, staff, students, and alumni
Evidence of outstanding organizational and communication skills is necessary
Evidence of outstanding management skills is necessary
Evidence of outstanding fiscal responsibility and budget management is necessary
Evidence of knowledge of current issues and challenges in higher education is necessary
Moderate lifting up to 20 pounds as frequently as needed to move objects.
Work is primarily performed in a university campus environment and requires a flexible scheduling including evening and weekend work. Travel for administrative work is expected. The employee is subject to inside environmental conditions; protection from weather changes, but not necessarily temperature conditions.
PREPARED BY: Lenetta R. Lee, Ph.D. APPROVED BY: __________________________________
Lenetta R. Lee, Dean of the College VPSS