Be part of Mt. Baker Imaging/Northwest Radiologists where we offer a competitive salary, a comprehensive benefit package and the opportunity to expand your career in a team-oriented environment.
Job Summary: Continuously exemplifies the mission, values and customer service philosophy of Mt. Baker Imaging. Greets patients or others arriving for appointments and obtains/verifies all demographic and billing information.
This position includes, but is not limited to, the following duties
- Greet patients and visitors in person and by phone
- Obtain/ update all necessary patient information to accurately register/ admit patients for their exams
- Verify/ obtain demographic information
- Verify/ obtain insurance information
- Provide patients with necessary questionnaires and company paperwork (including HIPAA and other requirements)
- Obtain waivers as necessary
- Handle and screen overflow of incoming calls, Forward calls as indicated
- Provide verbal and faxed reports to appropriate providers upon request
- Assist in the maintenance of outside films as necessary
- Provide patients with exam prep kits and written instructions as necessary
- Handles routine billing questions and receiving patient payments\Make appointment confirmation calls which may include verbal exam prep instructions
- Performs related duties as assigned by supervisor or other management personnel
Performance/ Skill/ Education Requirements:
- Demonstrates strong organizational skills
- Excellent interpersonal communication skills with all staff including technologists, support staff, physicians and hospital staff
- Ability to maintain confidentiality at all times
- Demonstrates problem-solving and prioritization skills in order to manage multiple tasks successfully throughout the day
- Ability to schedule patients with a high level of accuracy
- Knowledge of computers and equipment functionality as related to the job tasks
- Demonstrates ethical and professional conduct
- Ability to function in a computerized medical environment which includes maneuvering through the RIS and general computer/ telephone office systems
- Above average communication skills, on telephone and in person
- High attention to detail required
- Strong spelling/grammar skills
- High School Diploma or equivalent preferred
- 2 years relevant experience, preferred
Interested candidates should submit their cover letter and resume to https://mtbakerimaging.submittable.com
Job Type: Full-time
Pay: $19.20 - $22.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Financial planning services
- Free flu shots
- Free parking
- Health insurance
- Health savings account
- Paid jury duty
- Paid orientation
- Paid sick time
- Paid time off
- Vision insurance
Medical Specialty:
Schedule:
- 5x8
- Evening shift
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Ability to Relocate:
- Bellingham, WA: Relocate before starting work (Required)
Work Location: In person
