The 79 room Clubhouse Inn & Suites in Pierre, SD in centrally located in South Dakota's Capital City, and consistently ranked as the #1 Hotel in Pierre on Tripadvisor! Join a winning team! We are seeking Full Time or Part Time Directors of First Impressions! (a.k.a. Guest Services Associates, Front Desk Agents - but those titles are boring!)
So, why join us?
- A beautiful hotel with crisp, modern rooms and all the amenities a traveller could need in Pierre!
- An awesome Midwest based management company, Regency Hotel Management, with Midwestern values where people really are our #1 priority
- A talented property level management team that thrives on success
We are seeking the right individual(s) who are interested in building momentum and excitement as we emerge from the challenges of the past year. This is a beautiful facility in an ideal location, and the right individual(s) with WINNING, UPBEAT and AWESOME Personalities - who know what it means to put the Guest First - are those we have our sights set on!
Is this YOU? Do you love making people smile? Do you love helping people experience a new location? Do you like the idea of being a part of someone's special vacation or a memorable person who made an impact on them during their wedding/honeymoon/family vacation/staycation/business trip? If so, what are you waiting for? The APPLY BUTTON is screaming for you!
We are open to Full Time or Part Time availability; however, applicants must be available to work weekend shifts and must be willing to work on holidays if needed. (We do pay double pay on holidays)
Some face to face customer service experience is required, as is a pretty strong comfort level working with a computer and the ability to "pick up" a new computer system pretty rapidly. A friendly, clear phone voice and in person voice is necessary.
Primary duties of this role include answering telephones, making/editing hotel reservations, providing general information about the hotel facilities and the community to guests/callers, Welcoming and registering guests into the hotel, providing farewell wishes to guests departing the hotel, communicating clearly with other hotel departments, and intermittently running request items to guestrooms. Prior Hotel Experience is not required, but would be helpful.
We are more than happy to train those folks with WINNING, UPBEAT and AWESOME Personalities on how to work at a hotel Welcome Desk - you just need to bring your Smile and your Willingness to provide First Class Service experiences to our guests!
This position requires standing for 90% of the shift or greater.
Clubhouse Hotel Pierre / Regency Hotel Management is an Equal Opportunity Employer.'
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
- Weekend availability
Companywide protocol in place regarding COVID-19, based on locale and CDC recommendations.
- High school or equivalent (Required)
- Customer Service: 1 year (Preferred)
Work Location: One location