Telecommunications Technician II

CoreSite - Reston, VA (30+ days ago)3.8

We are only accepting local applicants in Northern Virginia.

Telecommunications Technician II - Reston, VA

As a member of the company’s Operations team, the Telecommunications Technician II will be responsible for carrying out day to day operations in a 24/7 environment under the direction of the Operations Supervisor or Manager within their geographic or organizational area of responsibility. Has advanced knowledge of the fundamentals of telecommunications and data center operating procedures. Acquires jobs skills and learns company policies and procedures in order to complete routine operations tasks and assignments.

Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practices
Trouble Ticket Management
Remote Hands Management
Work Order Completion Process
Data Center floor verifications
Customer build-outs
Terminate corresponding cabling for all copper distribution panels
Assist in hardware inventory management
Strong commitment to the documented and formal standard operating procedures for CoreSite Data Center operations
Excellent organizational skills and ability to adapt easily
Ability to prioritize and work around deadlines

Knowledge, Skills & Abilities:
Hands on experience with all media type termination methods
Advanced troubleshooting and isolation methods for all media types utilizing CoreSite provided test equipment
Advanced knowledge of fundamental and best practices of cabling media types
Proficient in 568A, 568B and 568C standards and installation practices
Ability to splice fiber using single or mass fusion splicer
Manage and complete hardware installations and decommissions
Basic understanding of Data Center infrastructure
Branch Circuit Monitoring
Fire Suppression
Working knowledge of hand tools, including power tools
Computer literate
Customer service experience
Advanced problem-solving skills
Commitment to quality and personal ethics
Ability to work independently, but as part of a team concept
Ability to have fun in a hectic environment and put the customer needs first
Schedule flexibility with ability to work non-standard business hours.
Successfully meet CoreSite professional standards
Able to follow all escalation procedures in regard to critical failures

Education/Experience/Special Licensing:
A minimum of 2-4 years of related experience in Data Center or Central Office (CO) Environment
Have access to reliable transportation
Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to stand 1/3 – 2/3 of the time
Ability to walk 1/3 – 2/3 of the time
Ability to sit 1/3 – 2/3 of the time
Ability to climb and balance 1/3 – 2/3 of the time
Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time
Ability to reach with hands & arms 1/3 – 2/3 of the time
Ability to smell, talk & hear
Ability to use hands to type, handle, feel
Ability to reach with hands and arms
Ability to see at close and distance ranges and the ability to see color
Ability to lift up to 100 pounds 1/3 of the time

Please note: Relocation assistance will not be provided for this job. If you are interested in a role like this, but currently do not live in the defined location, we encourage you to view our other open positions.

CoreSite is an Equal Opportunity Employer. Race, color, national origin, gender, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law are not taken into account in any employment decisions.CoreSite completes a variety of background check assessments (including inquiries of criminal history and drug tests) in accordance with all federal, state and local laws. Candidates are considered consistent with the requirements of the FCIHO and other applicable regulations. If you require assistance or an accommodation to successfully complete an application with CoreSite, please notify us.

Thank you for your interest in CoreSite.