Tapestry Solutions, A Boeing Company, comes with over 30 years of industry experience designing, implementing, training and supporting logistics information systems.
We have over 800 employees worldwide supporting our customers with high-quality, innovative, and cost-effective information technology and business intelligence solutions. Tapestry Solutions supports 85 defense, commercial and government customers from over 50 US locations and nine countries, including multiple forward operating bases in Afghanistan.
Title: Field Support Representative III
Location: Chafee, AR
Note: This is a Contingent requisition pending contract award
Provides units with a simulation training environment utilizing government provided hardware and software configured to fulfill the needs of a simulation control plan. Assists team members in the installation, configuration and operation of the operating system(s), security and simulation software necessary to the training environment. Must have a good understanding of TCP/IP networks and protocols. Assists in the tracking and reporting of system / software anomalies that are reported to system developers for correction. (Integration) Provides units with stimulation to C4I systems from a simulation training environment to fulfill the needs of a simulation control plan. Assist unit representatives and field support representatives in understanding how simulations will integrate into the C4I networks to provide stimulation. Maintains necessary information assurance protocols on stimulation / simulation systems that includes but not limited to: System lockdown procedures, operating system patches, and stimulation / simulation software patches.
Associates degree and 5 years of experience or equivalent combination of education and experience