Emergency Shelter Manager

Prince William County Government - Woodbridge, VA (30+ days ago)3.8

Do you have a passion for helping the homeless? Can you find ways to move people to independence and self-sufficiency? We are seeking a dynamic, energetic and solution-oriented leader for the team at the Hilda Barg Homeless Prevention Center (HBHPC). The HBHPC Shelter Manager will be in charge of all staff and operations for a facility that houses up to 30 people (including single adults and families with children). The Emergency Shelter Manager will lead a staff of 10 people who maintain shelter operations and assist clients in finding permanent housing. He or she will coordinate with the data administrator to record data and identify trends. He/she will also track expenses related to the operating budget. The Emergency Shelter Manager will also liaison with other County government agencies as well as community partners such as the Continuum of Care (COC) and the Cooperative Council on Ministries (CCOM). He/she will train new and existing on relevant topics. In addition, the Emergency Shelter Manager will work with the Emergency Shelter Supervisor to: resolving building maintenance issues; coordinating volunteer activities; maintaining records and statistical information; overseeing medication management and first-aid; and providing overall guidance and problem resolution to staff and clients.

The ideal candidate will have 3-5 years of experience performing program management for homeless individuals and families and 1-2 years of experience operating a residential shelter. He or she must also possess strong management, organizational skills, strong interpersonal skills, and knowledge of the homeless populations and their issues.

All DSS staff members are required to provide emergency human services work in the event of an emergency disaster.

Master's degree in human-services related field
3-5 years' experience doing program management with homeless population
1-2 years' experience working in a residential shelter
Experience collaborating with community partners who assist the homeless population
Bilingual ability in Spanish

ENTRY SALARY: $62,029.50 – $83,674.50/yr.

NOTE: The selected candidate will be required to pass a pre-employment background check.

CLOSING DATE: Open Until Filled with Ongoing Application Review - UPDATE - This position has been filled and the ad will close at 1pm 11/8/18.
General Definition of Work, Typical tasks, Knowledge, Skills and Abilities
The statements in this class specification are intended to describe the general nature and level of work being performed by incumbent(s) assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Performs difficult professional and administrative work in the provision of services to the homeless community. Work involves managing direct services to the homeless community and/or indirect services in support of homeless programs and services.

Work is performed under general supervision of Residential Services Division Chief. Exercises full supervision over subordinate employees and volunteers.

Direct Services: Responsible for managing the following: Coordinated Entry, Drop-in Center, Homeless Management Information System, contracted services for the Hilda Barge Homeless Prevention Center and Overnight Shelter, and Federal, State, and Local grants and donations. Serves on Prince William Area Continuum of Care (CoC) sub-committees as assigned.

Indirect Services: Responsible for managing contracts and grants, and serving on Prince William Area Continuum of Care (CoC) sub-committees as assigned. Grants include but not limited to Federal Department of Housing and Urban Development (HUD), Virginia Housing Solutions Program (VHSP), Federal Emergency Management Administration's Emergency Food Service Program (EFSP), and Community Development Block Grant (CDBG). Contracts include but not limited to the following: Hilda Barg Homeless Prevention Center (HBHPC) and Overnigth Shelter.

Manages direct services to the homeless community and/or indirect services in support of homeless programs and services.
Participates in formulating division policies and long range planning to accomplish evolving service mission by surveying needs, interpreting findings, forecasting needs, establishing eligibility standards and recommending resources and methods to secure shelter and related services for homeless individuals and families;
Organizes, implements, develops and coordinates publicity campaigns, literature preparation, group and individual counseling, referral networks and similar services, by requesting budget appropriations and coordinating the grant application process for public and private grants; forming, chairing or serving on committees and liaising with County departments, other jurisdictions, business and citizens groups;
Negotiates and administers contracts and agreements with public and private sector providers, consultants and suppliers; arranges for facilities, equipment and supplies; collects data and complies reports to define program goals, performance standards and procedures; Identifies and secures funding sources; implements programs and provides on-going funding renewals; manages and monitors shelter facilities and funds; arranges facility maintenance; develops policies and procedures to ensure quality appearance and safety; provides technical assistance to providers;
Reviews and reports results to allocate and administer funds and physical resources by assessing interactions with and activities of other organizations to alleviate gaps, duplications and conflicts in services; evaluates feedback of participants regarding program effectiveness; compiles, compares, breaks down and summarizes costs and statistics; writes analyses, memoranda, correspondence and meeting minutes; makes presentations to County upper management, other jurisdictions, service organizations, and civic and professional groups;
Organizes staff and directs work of subordinate employees and volunteers to carry out funded activities which involves making hiring, performance appraisal, discipline and firing recommendations; trains subordinates; schedules, assigns, instructs in tasks; checks quantity, quality and timeliness of work; provides guidance in overcoming difficulties; enforces work rules.

Thorough knowledge of structures and delivery systems of public, private, non-profit, voluntary human services organizations and social, legal and economic issues of concern to homeless citizens; general knowledge of regulations, procedures and laws, and of availability of appropriate public and private shelters and related program grants; ability to assess needs and plan services to meet them; ability to establish and maintain effective working relationships with County, state, federal and community officials, employees, volunteers, media personnel and general public; ability to prepare administrative and financial reports, and maintain related records; ability to accomplish and assign administrative tasks; ability to communicate effectively both orally and in writing.

Education and Experience
Any combination of education and experience equivalent to a Bachelor's Degree in Social Work, Behavioral Sciences, Human Services, Criminal Justice, Civil Justice, Public Administration, Business Administration or a related field; and 3-5 years increasingly responsible related experience to include 1-2 years of supervisory experience.

Special Requirements

Prefer Master's Degree in related field.

Special Requirements:
All DSS employees may be required to assist in local emergencies that require sheltering.
Mandated reporter of elder and child abuse.
According to Virginia Department of Social Services (effective January 1, 2014) and Virginia Department of Juvenile Justice Standards 6 VAC 35-140-260 (effective 2005), the following background checks may be conducted depending upon the nature of the position: reference check, local, state and national criminal record (fingerprinting), Child Protective Services record, DMV record, and credit history.