Full Job Description
About the job:
Software AG Government Solutions is seeking highly qualified candidates for a Sales Operation Specialist to drive efficiency and success of the sales team through process optimization and effective use of sales tools & technologies including administration abilities with SFDC. This cross-functional role is responsible for internal processes & systems to drive sales productivity at scale including: data integrity & CRM maintenance, administration of all sales technologies, sales training & collateral, liaising with the Marketing and Finance departments and other special projects as they occur.
Primary Job Responsibilities
The Sales Operations Specialist will manage sales support functions essential to the overall productivity and effectiveness of the Sales team.
Salesforce.com administrator, including optimizing the use of this tool and working with a SFDC to SFDC connection with the ability to troubleshoot
Monitor, analyze and report on sales data, including pipeline and forecast management
Maintain database for integrity, accuracy, and cleanliness overall
Provide ad hoc analysis to Management as requested including executive level dashboards and reports
Support compensation processes by creating and providing reports which export data needed for sales commission payments
Track new hires/exits within the systems and update user access
Assist in training of new users to grow the SFDC skillset across the organization
Create sales presentations and deliver training as needed
Collaborate with internal teams to develop SFDC operational structure and processes
Assist in developing new processes and systems to improve productivity and effectiveness
Management of various non-Salesforce sales related tools/systems
Perform other duties as assigned
Requirements and Experience
BS/BA with 7+ years of related work experience
5+ years of sales operations experience with a rapidly growing software company, preferably with the Federal Government as a customer
Extensive experience in Salesforce.com use and administration with the knowledge to troubleshoot issues
Ability to collect, track and analyze large amounts of data
Work cross functionally to gather requirements and own the execution of focused SFDC projects
Solid verbal and written communication skills with demonstrated comfort presenting in executive level meetings
A highly organized and self-directed individual who is a critically thinking problem solver with the drive to contribute to a positive work environment
Proficiency in use of Microsoft Office products including Word, Excel, PowerPoint, and Outlook
Can multitask in a fast-paced environment
About The Company
Software AG Government Solutions is headquartered in a new facility located in the Worldgate area of Herndon, Virginia. We are within walking distance to many restaurant options and a large fitness facility, with corporate membership rates. We offer a flexible work/life balance, a generous benefits package, and the opportunity to earn above average compensation.
We are an agile, growth oriented, subsidiary of our billion-dollar parent organization – Software AG. We are exclusively focused on supporting the needs of the U.S. Federal Government and the commercial Aerospace & Defense sector. We solve mission critical integration challenges with a Special Forces Mentality: “Get In – Make an Impact – and Get Out”
Our webMethods software suite is the global leader in addressing integration challenges across complex extended enterprises at massive scale. The highly differentiated platform is used by some of the largest corporations and government entities in the world to complete billions of transactions every day. We specialize in tackling the most difficult requirements for our customers leveraging a highly effective “Prove IT First and Prove IT Fast” approach. This approach has been proven to minimize risks while building trusting relationships with our customers.
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Software AG Government Solutions is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status. Click on the link to view the full EEO statement