Vintage Park at Hiawatha is looking for a strong leader who has a passion for working with the seniors, to fill our Executive Director opening. We take pride in the family culture we give to our residents and am looking for the perfect person to complete our family. The perfect candidate will have a strong business and marketing back ground with experience working in the health care industry. Below is the basic requirements for this position:
Summary of Duties
Manage daily operations of the senior living community within parameters of established policies and procedures and in keeping with the philosophy and mission of the organization. Maintain compliance with federal, state, and local regulations. Supervise and direct the work activity of department supervisors and associates. Create and maintain a high level of resident, family, and associate engagement and satisfaction.
- Prepare and enforce policies regarding duties and activities of community associates.
- Ability to prepare all reports as required by management and home office.
- Oversee all department supervisors and administrative personnel.
- Manage the entire personnel function; recruitment, employment, performance, on-going evaluation, promotion and discharge of associates, per Grace Management procedure.
- Responsibility for all financial transactions; maintain financial records, including petty cash; Participate in accounts receivable and payable functions, as defined by supervisor.
- Collect (or coordinate with business office manager) all rent and service fees by designated date and ensure deposit in bank, per Grace Management procedure.
- Assure confidentially of all verbal and written information pertaining to residents and associates.
- Oversee the confidentiality and safe storage of current and closed resident records, associate records, and physical plant records in compliance with regulatory requirements.
- Interface with accounting and personnel departments at the Grace Management Home Office to meet objectives pertaining to financial and payroll deadlines.
- Assist with preparation of an annual budget and adherence within budgeted guidelines.
- Assure all necessary supplies/equipment are purchased, maintained, and
accounted for at all times within the community.
- Oversee purchase of supplies, equipment, or services; including all
vendor contracts and capital improvement requests as assigned by
- Develop, schedule, plan, and procure materials for associate in-services
- Develop relationships with a variety of community agencies that can be
of benefit to community.
- Develop one-on-one relationships with residents, families, and
- Arbitrate complaints and disputes concerning residents, family, and/or
- Meet with and review and evaluate all recommendations of the
community’s resident council and their meetings.
- Observe and enforce all sanitation, safety and infection control policies
- Maintain and oversee all community insurance programs.
- Prepare and/or oversee time reporting of associates and oversee all
payroll functions to ensure associates are actually paid on designated
- Serves as the Sales Leader of the community by assuring sales and
marketing objectives are achieved and maintained and occupancy goals
are met; and that the community has an effective business development
plan and presence in the greater community.
- Coordinate details related to move-ins and move-outs.
- Meet with new residents and families to explain residency agreement
and process at time of move-in and ongoing if questions arise.
- If applicable, work with the wellness team to assess resident functional
status and social, psychological, and spiritual needs on an ongoing basis,
but especially prior to move-in and after hospital stays; Assure that care
plans are completed and arrange services and support to meet resident
needs; Refer residents to community-based services and medical
services as necessary; Implement approaches and services to maintain or
enhance resident independence.
- Initiate action plans and family conferences for resolving problems
identified by associates, residents, or family members.
- If applicable, initiate resident/family conferences when a change of
service level is required; Document goals and action plans and review
dates on appropriate forms.
- Assure final determination on eligibility of continued residency.
- Assure continuity and consistency in delivery and quality of services.
- Assure state regulations are met and work closely with state oversight
agencies; including review of state deficiencies and the development of
plan of corrections.
- Maintain high degree of resident satisfaction and evaluate resident
satisfaction regularly; Implement programs and changes to enhance
resident satisfaction with approval of supervisor.
- Prepare weekly and monthly reports as directed by supervisor.
- Assume on-call responsibilities on a rotational basis and assign on-call
responsibilities to other associates on a rotational basis to ensure afterhours
response to resident emergencies and physical plant problems.
- Organizes, maintains, and participates in weekend Manager on Duty.
- Ensure appropriate handling of on-the-job injuries as reported by
associates and any incidents involving residents and visitors.
- Maintain and upgrade knowledge and implementation of standards and
requirements specified by federal and state laws.
- Carry-out other duties as assigned by supervisor or as necessary to
maintain quality and continuity of services, safety of residents, and
security of premises.
- Supports and participates in the resident centered activity programs.
- Participates in projects or committees as assigned.
- Attends all associate meetings including in-service education and
associate functions, as requested by supervisor.
- Assists in a variety of tasks involving residents as assigned.
Knowledge, Skills, Abilities, and Experience
- Bachelor’s Degree preferred; Minimum of High School Diploma or GED
equivalent and five years of relevant senior living community
management experience or comparable post-high school education
which may include vocational or college education; and three years of
relevant senior living community management experience with proven
leadership and management skills.
- Meet or be willing to obtain the state specific regulatory requirements
for administration of a community; including independent, assisted, and
- Excellent computer skills including: Windows, Office, Word, Excel,
Outlook, internet based and property management programs.
- Exceptional grammatical and writing skills, proficient with email process
- Ability to read, write, and speak English.
- Ability to comprehend and apply regulations, employment and labor
laws, local, state, and federal standards and requirements.
- Must have the interpersonal skills to work with various levels of people,
associates, and residents.
- Familiarity with office equipment including fax, copier, computers,
scanner, phone, postage meter.
- Be free of communicable disease.
- Completion of drug testing and criminal record background check upon
hire and upon request of supervisor/Grace Management Human
- Physical requirements include bending, standing, lifting, stooping, sitting,
walking, stretching, and ability to lift/carry up to 40 pounds.
- Able to travel for regional meetings and other meetings as requested by
Job Type: Full-time
- senior living: 2 years (Preferred)
- Adult Care Home Operator: 2 years (Preferred)
- High school or equivalent (Required)
- Adult Care Home Operator's (Required)
- Nursing Home Administrator (Preferred)
- Paid time off
- Health insurance
- Dental insurance
- Healthcare spending or reimbursement accounts such as HSAs or FSAs
- Other types of insurance
- Retirement benefits or accounts
- Education assistance or tuition reimbursement
- Employee discounts