Immigration Caseworker

International Rescue Committee - San Diego, CA (30+ days ago)4.3

Background/IRC Summary:
The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933, the IRC has 29 offices in the United States and a presence in over 40 countries. The IRC Immigration Department provides quality low-cost immigration services. The IRC specializes in services needed by refugees, including refugee relative petitions, adjustment of status (Green Cards), refugee travel documents, and naturalization.

Job Overview/Summary:
The Immigration Caseworker will provide application assistance with immigration applications, and outreach to immigrant communities. The Caseworker will be responsible for application preparation, submission and case management. The Caseworker will be responsible for on-going community outreach and presentations, and data tracking of clients served.

Major Responsibilities:
  • Assist clients to complete the N-400, I-821D, I-130, I-485, I-751, I-90 and other related immigration forms
  • Assist clients to inquire and advocate for their immigration applications with the USCIS and DOS
  • Monitor information provided to clients (orally and in written documents)
  • Attend immigration trainings and research new immigration laws as needed
  • Assist with coordination and implementation the marketing and outreach strategy of the Department
  • Document all work in IRC’s data management system
  • Other related duties as assigned
Key Working Relationships:
Position Reports to: Immigration Program Manager

Position directly supervises: N/A


Education: Bachelor’s Degree in a related field or equivalent years of related work experience required

Work Experience:
  • At least two years working with a non-profit or non-governmental organization
Demonstrated Skills and Competencies:
  • DOJ OLAP accreditation is preferred
  • Have at least one year of experience working with basic immigration procedures
  • Possess excellent communication skills both oral and written
  • Have the ability to work with clients who speak limited English
  • Be creative and have the ability to work independently without close supervision
  • Excellent interpersonal skills: the ability to work effectively with partners and colleagues in a cross-cultural, multi-disciplinary environment
Strong organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines

  • The ability to be flexible and work well under pressure in a fast-paced team environment
Language Skills: Swahili and Somali

Working Environment: Standard, professional office work environment