Area Operations Manager

Braum's Ice Cream and Dairy Stores - Tulsa, OK (30+ days ago)3.7

If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you!

We offer excellent benefits and a top of the line bonus program.

Bonus is guaranteed for 12 weeks at maximum level and is paid bi-weekly.

Must live or be willing to relocate to the Tulsa area.

Position: Area Manager

Annual Compensation: $110,000 - $130,000

Area Manager Role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. As an Area Manager, you will oversee 27-28 restaurants where you will be responsible for the hiring and training of district managers and store managers, as well as coaching and providing leadership to each store's management team and crew to aid them in operating a successful and profitable store. People are our most important area of focus, followed closely by maximizing sales, controlling labor costs and accurately managing inventory levels. Excellent customer service and food quality should be the goal of every Braum's team member.

Job Details:
Supervise 4 District Managers that have 7 stores per district.
Coach, teach and demonstrate sound customer service principles to all district managers and store team members, including direct customer contact to resolve issues.
Establishing goals to meet company objectives.
Developing management team and successors.
Partner with Area Recruiter to identify the best available management level talent, whether internal or external.
Identify district manager and management team development needs and build a plan for improvement.
Monitor/management team staffing levels.
Monitor key store performance indicators to identify opportunities for improvement.
Ensure district manager's and store management team's understanding of company policies, guidelines and procedures.
Clearly communicate opportunities for improvement to store management team members.

Qualified candidate will have the following abilities and traits:

Customer focus
Oral and written communication skills
Team leader/builder/player
Problem analysis/solving
Understand key performance and reporting indicators
Planning, organizing and scheduling
People skills

3 years restaurant or retail management experience
Multi-unit management experience
Bachelor's Degree preferred
Must be at least 21 years old
Must have valid Driver License

Medical insurance
Dental insurance
Vision insurance
401k retirement planning with company match
Short-Term Disability insurance
Paid vacations
Product discounts and MORE!
Braum's is an equal opportunity employer

A criminal background check and a job-fit assessment are required as part of the on-boarding process.