- Flexible Spending Account
- Dental Insurance
- Health Insurance
- Paid Time Off
- Retirement Plan
Are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team-oriented and are ultimate leaders.
Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.
Values: To protect our integrity first
To promote ingenuity and challenge everything
To develop people
To pursue excellence
Our strength is in our people and team work.
Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country.
Vanguard Truck Centers is a Successful Company that is Growing and Profitable!
Essential duties include the following. Other duties may be assigned.
Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
Develops a business plan and sales strategy that ensures attainment of company sales goals and profitability for OPS
Prepares action plans for individuals and teams related to sales and gross targets
Holds individuals and teams accountable for their performance and provides coaching and training to develop personnel
Complete performance evaluations on OPS annually and semi-annually
Initiates and coordinates development of action plans to penetrate new markets and product lines
Maintains high level of customer satisfaction
Controls expenses to meet budget guidelines
Maintains safe work environment
Maintains a professional appearance
Create parts/service specials
Flyers – Updated monthly and quarterly
Work with OPS to review current promo and how to promote
Work with IT on e-blasts and other forms of e-marketing including marketing through MV Select (WHI)
E-Commerce (MV Select)
Fully understand the functionality, features and benefits of our e-commerce system
Actively promote e-commerce to our customers
Monitor e-commerce growth targets for customers and OPS
Market Area Parts Potential (MAPP)
Utilize Vanguard and OEM programs (MAPP) to develop sales targets and customer potential for OPS
Monitors, measures and holds OPS accountable for:
Numbers of sales calls per week
Number of total customer assignments
Survey the market for price comparisons on quarterly basis
Gather competitor ads monthly
Mystery shop the competition routinely
Work with Vanguard and OEM reps to stay competitive
OEM and Vendor Relations
Coordinate with vendors on visits
Organize fleet nights/customer events
Target customer calls
Technical training for inside employees as well as customers
Coordinates sales calls with OEM reps
Communicates with OEM reps for competitive pricing and specials
Routinely travels with OPS on customers calls
Continuously trains and develops OPS to identify new opportunities
Handles customer issues and reports to Regional Parts Manager as needed
Weekly meeting with Regional Parts Manager
Review sales attainment to goals and targets
Review monthly trend and forecast
Review upcoming promos
Weekly Individual Meetings
Hold individual meetings with sales personnel
Review sales call reporting
Identify action plans
Measure performance and hold sales personnel accountable for targets
Relay issues from OPS to Parts Mgr, Service Mgr and GM
Hold group sales meeting with parts sales team
Reviews specials and programs to stay competitive
Review departments performance and identify development areas and action plans
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
401k with employer match (after 3 months of employment)
Medical, dental, and vision insurance
Employer paid STD and Basic life
Optional life and LTD
Flexible Spending Account
PTO – Paid Time Off program
Career Advancement Opportunities
Background screening is a mandatory pre-requisite for employment consideration.
Vanguard Truck Centers afford equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status.