Unit Manager

BCFS - Killeen, TX3.7

Full-timeEstimated: $33,000 - $45,000 a year
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Education: Required - High school diploma, or, equivalent.

Experience : Required - 1-year related experience and/or training.

Supervises: Direct Care Worker(s)

Summary: The unit manager ensures proper supervision and appropriate behavioral limits of minors by taking reasonable action to carry out responsibilities and ensuring the safety and well- being of each minor in accordance with federal or state standards and requirements.

To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:

Preferred - 2-year associate degree from accredited program/institution, or two or more years of college-level course work. Experience: Preferred - 2 plus years related experience and/or training.

Essential Functions:
1. Supervise assigned direct care staff from the start of the assigned shift until relieved, without interruption from outside sources.

2. Schedule appointments for minors and follow-up to ensure each minor's essential needs are met.

3. Adhere to instructions provided by medical/clinical staff regarding each minor and inform the administrator on duty of information impacting the basic health and well-being of the service population.

4. Monitor and supervise a minor's behavior on off-campus activities/outings providing direction and re-direction when needed to ensure safety.

5. Document all serious incidents, daily progress, changes in menus and activities completely, accurately in a timely manner and in compliance with agency policies and procedures.

6. Escort minors in a safe manner to and from designated points as directed by administrator on duty.

7. Frequently traverse from one area of the physical plant to another and escort minors from one location to another.

8. Meet all pre-determined deadlines required by program and federal partners.

Measurable Deliverables:
1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.

2. Monitor staffing assignments to ensure the staff to minor ratio is maintained at all times.

3. Develop and maintain effective working relationships with personnel on other shifts to promote continuity of care.

4. Model behaviors and social skills that are consistent with organization and program policies.

5. Plan, organize and supervise activities for minors in accordance with daily activity schedule.

6. Take actions to promote positive interaction between minors and encourage minors to take responsibility in the daily routine of the program.

7. Provide proper therapeutic crisis intervention when appropriate.

8. Identify and report to administrator on duty all maintenance work/repair needs.

9. Participate in scheduled meetings, team decisions and operations.

10. Update and maintain records regarding each minor's clothing and personal items.

11. Be responsible for scheduling for air and ground transportation of minors when needed.

12. Monitor, coordinate and delegate daily operations as needed throughout the shift.

13. Maintain documentation required by this position and ensure documentation required by the administrator on duty's and direct care staff are completed in accordance with contractual and regulatory requirements and standards and agency policies and procedures.

14. Work evenings, weekends and holidays as needed or requested by position supervisor.

15. Implement BCFS agency safety protocols including evacuating with minors and other staff in case of an emergency.

16. Maintain confidentiality in all areas of the service population and program operations.

17. Maintain BCFS agency professional and ethical standards of conduct outlined in BCFS employee handbook including demonstrating respect for agency staff, minors, and community members and complying with required dress code at all times.

Credentials, Skills and Abilities:
1. Maintain current licenses and certificates required for the position including but not limited to:

First Aid CPR Emergency Behavior Intervention Other:
2. Pass a pre-employment drug screen and random drug screens throughout employment.

3. Provide proof of work eligibility status upon request.

4. Pass a pre-employment and biennial criminal background checks.

5. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics

b. Work collaboratively with other staff members, service providers and professionals

c. Communicate effectively in writing and verbally in English and Spanish

d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.

e. Organize and prioritize responsibilities and duties efficiently.

f. Maintain computer literacy required to meet the responsibilities of the position.

g. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team

6. Demonstrate a working knowledge of all Residential Services policies and procedures.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

1. Language Skills

2. Language

3. Base Language

4. Job Post Language

English (United States)
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